Kent Hanie Email & Phone Number

Denver, Co, Us

Charlotte, North Carolina, Us

This experience includes performing for musicals, concerts, small and large venues, solo pieces, and teaching private music lessons.

New York, Ny, Us

- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes- Prioritize tasks by utilizing the Cherwell ticketing system to its full capacity- Support the IT Help Desk with training, documentation, and act as an escalation point for help- Assists with the management of local and non-local support and service requests submitted by the users promptly- Ensures end-user access to systems, services, servers, devices, and desktop/laptop computers - Escalates issues to the Operations Team, Engineering Team, and management promptly as required of the priority of the problem- Leverage all tools of automation to accomplish consistent, high quality deliverables- Expand the usage of the endpoint management product (KACE, Workspace ONE) to deliver updates, manage inventory, and automate the delivery of applications - Administer and maintain client devices on the site ensuring connectivity through wired or wireless devices including scanners, tablets, iPad kiosks, and printers- Troubleshoots and resolves problems in order to restore service. Facilitate escalation with third party vendors or support teams- Participates in, and conducts as necessary, training for applications and assists to provide instruction to further the understanding of technology - Facilitate collaboration efforts for support teams via hosted meetings, training sessions and shared documentation

Frisco, Tx, Us

- Provide direct technical support for all campus technology including; printers, networking, A/V equipment, desktops, laptops, Chromebooks, and iOS devices- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions- 3 years experience using and supporting full Google Apps and Office 365 integration for each campus- 1 year experience utilizing Jamf Pro for device management- 1 year experience using and supporting Zoom for all virtual students and teachers across multiple Operating Systems and devices- 1 year experience managing Eduphoria ticketing system for 3 campuses, which includes roughly 160 teachers and 2000 students both on site and virtual- Keep up-to-date records of materials, maintaining inventory for all devices across 3 campuses- Co-ordinate and participate in the purchase, delivery, set-up, and maintenance of new hardware and equipment for each campus- Responsible for assisting with one on one training and mentoring for new hires

- Teaching structured technology classes to all grade levels from Kinder to 5th grade that meet state and district requirements for learning goals- Provide technology support for all students and teachers on campus- Assist administration with technology integration and maintenance- Responsible for assessing and purchasing gear for year to year needs- Assist the librarian with records, check ins and check outs, shelving materials, and general library upkeep- Maintain a classroom environment that promotes learning and helps students achieve their best results- Prepare games and ideas for teaching vocabulary to a diverse range of students to meet state standards- Perform any other duties as needed- Maintain confidential student records- Troubleshoot and install printers, document cameras, and other peripheral devices

Peachtree Corners, Ga, Us

- Run cable and terminate network racks- Install and maintain security cameras and wireless access points- Test all cables and terminations to ensure quality control- Work with customers to provide the best service for them

• Responsible for making props and models from rough sketches or designs• Carry out historical or cultural research for prop authenticity• Work with a variety of materials including metals, latex, wood, fabrics, and fiberglass in prop fabrication• Assist with any other tasks as designated

Duluth, Georgia, Us

Wide variety of duties that includes: • Customer Assistance• Sales• Unloading and Restocking Merchandise

• Installation and maintenance of equipment• Set-up and communicate recording availability with clients• Recording, tracking, mixing, and mastering of student recitals, concerts, and recording sessions

• Assist with live sound set-up, monitoring, and recording

• Check media in and out• Re-shelve and organize all media within the Dewey Classification System• Assist students and teachers with locating materials,• Assist teachers with media technology and administrative needs

Bachelor Of Music, Percussion Performance

Master Of Science - Ms, Music Technology