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Ken Thayer Email & Phone Number

Senior Customer Success Executive at Inspect Point
Location: Albany, New York Metropolitan Area, United States 4 work roles 1 school
1 work email found @inspectpoint.com 4 phones found area 518 and 713 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email k****@inspectpoint.com
Direct phone (518) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Inspect Point
Role
Senior Customer Success Executive
Location
Albany, New York Metropolitan Area, United States
Company size
58 employees

Who is Ken Thayer? Overview

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Quick answer

Ken Thayer is listed as Senior Customer Success Executive at Inspect Point, a company with 58 employees, based in Albany, New York Metropolitan Area, United States. AeroLeads shows a work email signal at inspectpoint.com, phone signal with area code 518, 713, and a matched LinkedIn profile for Ken Thayer.

Ken Thayer previously worked as Principal Customer Success Manager at Pagerduty and Customer Success Manager at Pagerduty. Ken Thayer holds Bachelor Of Science (B.S.), Mechanical Engineering from Clarkson University.

Company email context

Email format at Inspect Point

This section adds company-level context without repeating Ken Thayer's masked contact details.

{first}.{last}@inspectpoint.com
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AeroLeads found 1 current-domain work email signal for Ken Thayer. Compare company email patterns before reaching out.

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Profile bio

About Ken Thayer

Experienced senior manager, customer success professional, and mechanical engineer with extensive project and product management and technical writing experience throughout my career. Versatile and resourceful communications-focused professional; capable of a big picture thinking; driven by overcoming obstacles; able to build solid customer relationships and deliver results that exceed expectations. People leader, skilled in operations management, workflow management systems, and business intelligence platforms. Skilled at the deployment of software solutions to create a more efficient streamlined work environment.SKILLS• C-suite Customer Support• Leadership• Project Management• Product Management• Oral / Written Communication• Dependability • Teamwork• Problem-solving• Project Management• Technical Writing• Adaptability • Organization / Time Management• Troubleshooting• High Technical Aptitude• Lean Manufacturing• Personnel / Customer Training• Agile and Scrum• Microsoft Office (Excel, Word, PowerPoint, Teams, Office 365)• Analytical (Microsoft Power BI / Tableau / SQL)• Airtable / Trello / Monday• OneNote

Listed skills include Product Development, Project Management, Product Management, Strategy, and 30 others.

Current workplace

Ken Thayer's current company

Company context helps verify the profile and gives searchers a useful next step.

Inspect Point
Inspect Point
Senior Customer Success Executive
Albany, NY, US
Website
inspectpoint.com
Employees
58
AeroLeads page
Company profile
View company profile Email format
4 roles

Ken Thayer work experience

A career timeline built from the work history available for this profile.

Principal Customer Success Manager

Current
Pagerduty

San Francisco, CA, US

Aug 2023 - Present

Customer Success Manager

Pagerduty

San Francisco, CA, US

  • Customer Success Manager for 25 enterprise accounts for PagerDuty’s Catalytic no-code workflow automation SaaS platform. Originally employed by Catalytic until acquisition by PagerDuty in March 2022.
  • Customer success owner for $2.5M book of business (average ARR $100.000)
  • Post-sale activities from kickoff call through customer onboarding, ongoing support
  • Conduct Quarterly Business Reviews with customer executive team
  • Led roadmap discussions with Catalytic clients following PagerDuty acquisition
  • Led customers in development of a customer success plan to align with client financials and business objectives
Mar 2021 - Feb 2023

Sr. Customer Success Manager - Engineering

Globalspec

Albany, New York, US

  • Led team of engineers in customer support and development of the GlobalSpec e-commerce, B2B website content. GlobalSpec connects technical buyers and suppliers and helps clients market their products online:
  • Directed a multi-disciplinary team of senior engineers
  • Customer success manager, providing pre-sale, onboarding, and post-sale support
  • Managed and developed GlobalSpec's SpecSearch Pro SaaS product
  • Subject matter expert and technical resource to guide customers through the sales cycle and contract
  • Served as the voice of the customer, solving problems, and contributing to an 85% client renewal rate
Jun 2000 - Mar 2020
Team & coworkers

Colleagues at Inspect Point

Other employees you can reach at inspectpoint.com. View company contacts for 58 employees →

YA Yesenia A. Yesenia A. Colleague at Inspect Point Dallas, Texas, United States, United States View → SW Scott Williams Scott Williams Colleague at Inspect Point Sacramento, California, United States, United States View → KR Kacey Renaud Kacey Renaud Colleague at Inspect Point Metro Jacksonville, United States View → KM Kenneth M. Kenneth M. Colleague at Inspect Point Cleveland, Ohio, United States, United States View → AM Alasdair Mckenzie Alasdair Mckenzie Colleague at Inspect Point Greater Brighton And Hove Area, United Kingdom View → SW Scott Weissberg Scott Weissberg Colleague at Inspect Point New City, New York, United States, United States View → DL Danny Lee Danny Lee Colleague at Inspect Point New London County, Connecticut, United States, United States View → RB Ryan Bolger Ryan Bolger Colleague at Inspect Point Bloomingburg, New York, United States, United States View → KD Katie Doyle Katie Doyle Colleague at Inspect Point Albany, New York Metropolitan Area, United States View → EB Elizabeth Breault Elizabeth Breault Colleague at Inspect Point Troy, New York, United States, United States View →
1 education record

Ken Thayer education

  • Clarkson University
    Clarkson University
    Mechanical Engineering
FAQ

Frequently asked questions about Ken Thayer

Quick answers generated from the profile data available on this page.

What company does Ken Thayer work for?

Ken Thayer works for Inspect Point.

What is Ken Thayer's role at Inspect Point?

Ken Thayer is listed as Senior Customer Success Executive at Inspect Point.

What is Ken Thayer's email address?

AeroLeads has found 1 work email signal at @inspectpoint.com for Ken Thayer at Inspect Point.

What is Ken Thayer's phone number?

AeroLeads has found 4 phone signal(s) with area code 518, 713 for Ken Thayer at Inspect Point.

Where is Ken Thayer based?

Ken Thayer is based in Albany, New York Metropolitan Area, United States while working with Inspect Point.

What companies has Ken Thayer worked for?

Ken Thayer has worked for Inspect Point, Pagerduty, and Globalspec.

Who are Ken Thayer's colleagues at Inspect Point?

Ken Thayer's colleagues at Inspect Point include Yesenia A., Scott Williams, Kacey Renaud, Kenneth M., and Alasdair Mckenzie.

How can I contact Ken Thayer?

You can use AeroLeads to view verified contact signals for Ken Thayer at Inspect Point, including work email, phone, and LinkedIn data when available.

What schools did Ken Thayer attend?

Ken Thayer holds Bachelor Of Science (B.S.), Mechanical Engineering from Clarkson University.

What skills is Ken Thayer known for?

Ken Thayer is listed with skills including Product Development, Project Management, Product Management, Strategy, Leadership, Manufacturing, Management, and Engineering.

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