Kenneth Johnson Email and Phone Number
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Accomplished Senior Dynamics 365 Solutions Consultant offering over 15 years of Business Analysis, Product, and Project Management experience, including over 10 years in leadership roles within high paced technical and business environments. Successfully developed, led and managed full-scale projects with $10 -$100 million budgets and teams, meeting all project expectations on time and within budget. Possess broad based business insight; a unique combination of analytical skills, technological insight, financial background and strong management/leadership capabilities. Innate ability leveraging technology and automation to eliminate inefficiencies and optimize use of available data, allowing management to focus on larger, more complex issues. I have excellent communication skills to translate business requirements into technical and functional specifications and financial assumptions. Successfully managed vendors, project teams and processes that led to high performing results in a collaborative effort to meet projects’ vision. Qualifications include, but are not limited to:• In-depth feature knowledge, configuration and analysis of CRM systems, including but not limited to Dynamics Microsoft CRM and SalesForce Microsoft Certified – Managing Microsoft Dynamics Implementations Project Management • Enterprise Analysis and Strategy • Business Process Analysis • Business Process Documentation • Process Reengineering • End User Training and Documentation • Excellent communication skills • Group demonstrations and training • Familiar with major CRM systems • Systems Requirements Gathering, • Design, Planning and Management• Accounting Practices• Law Firm experience
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ManagerEy Aug 2022 - PresentLondon, Gb -
Sr. Pre Sales Advisor Microsoft Dynamics 365 Ce Business SolutionsDxc Technology Dec 2021 - Aug 2022Ashburn, Virginia, Us -
Product ManagerOwnbackup Jan 2021 - Dec 2021Englewood Cliffs, New Jersey, Us -
D365 Ce Solutions ArchitectMazik Global Oct 2019 - Apr 2021Park Ridge, Illinois, Us -
Dynamics 365 Product OwnerSilicon Valley Bank Jun 2019 - Oct 2019Santa Clara, Ca, Us -
Sr. Dynamics 365/Crm Solutions ConsultantAlfapeople Mar 2018 - May 2019København Sv, Denmark, DkSenior Solutions Consultant Analyzing and Designing Microsoft Dynamics 365 On-Line Business Solutions• Conduct business process analysis to create Fit/Gap documentation • Conduct discovery sessions for current and future state design specification documentation • Advise on complex D365 CRM business cases and propose comprehensive solutions based on D365, 3rd parties and customizations. • Assist sales and presales teams with preparing proposals, client presentations and support the sales of professional services when necessary. • Identify and architect proven solutions to meet business requirements with minimal to no custom development• Responsible for client requirements elicitation, documentation, and backlog management• Consult and assist clients with the development and execution of organizational change management, deployment, training and cutover planning.• Collaborate with developers and IT team to conduct QA testing to meet project timelines, incorporating an iterative development process that requires frequent testing based on project schedule.• Assist with the management of end user acceptance testing.Tools: Visual Studio Team Server/Azure DevOps, Jira, Share Point, Microsoft CRM and MS Office Suite (e.g. Outlook, Excel, Visio & Word) -
Sr. Dynamics 365/Crm Solutions ConsultantPowerobjects Dec 2016 - Mar 2018Senior Consultant specializing in Microsoft Dynamics 365 On-Line solution• Advise on complex D365 CRM business cases and propose comprehensive solutions based on D365, 3rd parties and customizations. • Demonstrate dynamics 365 solutions to client for business need fulfillment.• Responsible for planning, executing and evaluating Dynamics CRM implementation projects according to predetermined timelines and budgets.• Identify and architect solutions with D365 technology to satisfy business requirements• Lead discovery sessions for current and future state design specification documentation • Responsible for client requirements elicitation, documentation, and backlog management• Design and implement customization and configuration solutions in the following areas; sales, customer support, marketing, workflows, forms and views, entities and attributes, reports, system configuration• Consult and assist clients with the development and execution of organizational change management, deployment, training and cutover planning• Collaborate with developers and IT team to conduct QA testing to meet project timelines, incorporating an iterative development process that requires frequent testing based on project schedule.• Responsible for the management of end user acceptance testing.Tools: Visual Studio Team Server, Jira, Share Point, Microsoft CRM and MS Office Suite (e.g. Outlook, Excel, Visio & Word)
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Sr. Dynamics 365/Crm Solutions ConsultantNeudesic Jun 2014 - Dec 2016Irvine, Ca, UsSenior Consultant specializing in Microsoft Dynamics 365 On-Line solution• Advise on complex D365 CRM business cases and propose comprehensive solutions based on D365, 3rd parties and customizations. • Demonstrate dynamics 365 solutions to client for business need fulfillment.• Responsible for planning, executing and evaluating Dynamics CRM implementation projects according to predetermined timelines and budgets.• Identify and architect solutions with D365 technology to satisfy business requirements• Lead discovery sessions for current and future state design specification documentation • Responsible for client requirements elicitation, documentation, and backlog management• Design and implement customization and configuration solutions in the following areas; sales, customer support, marketing, workflows, forms and views, entities and attributes, reports, system configuration• Consult and assist clients with the development and execution of organizational change management, deployment, training and cutover planning• Collaborate with developers and IT team to conduct QA testing to meet project timelines, incorporating an iterative development process that requires frequent testing based on project schedule.• Responsible for the management of end user acceptance testing.Tools: Visual Studio Team Server, Jira, Share Point, Microsoft CRM and MS Office Suite (e.g. Outlook, Excel, Visio & Word) -
Project Director / Crm Solutions ConsultantMotley Solutions Jun 2011 - Jan 2014Senior Consultant specializing in Microsoft Dynamics 365 On-Line solution• Advise on complex D365 CRM business cases and propose comprehensive solutions based on D365, 3rd parties and customizations. • Demonstrate dynamics 365 solutions to client for business need fulfillment.• Responsible for planning, executing and evaluating Dynamics CRM implementation projects according to predetermined timelines and budgets.• Identify and architect solutions with D365 technology to satisfy business requirements• Lead discovery sessions for current and future state design specification documentation • Responsible for client requirements elicitation, documentation, and backlog management• Design and implement customization and configuration solutions in the following areas; sales, customer support, marketing, workflows, forms and views, entities and attributes, reports, system configuration• Consult and assist clients with the development and execution of organizational change management, deployment, training and cutover planning• Collaborate with developers and IT team to conduct QA testing to meet project timelines, incorporating an iterative development process that requires frequent testing based on project schedule.• Responsible for the management of end user acceptance testing.Tools: Visual Studio Team Server, Jira, Share Point, Microsoft CRM and MS Office Suite (e.g. Outlook, Excel, Visio & Word) -
Project Director, Business AnalystCitizens Energy Corporation Dec 2005 - May 2011Boston, Massachusetts, UsResponsible for identifying, planning, executing and evaluating CRM implementation projects to undertake yearly• Researched solutions to satisfy business needs and prepared RFP • Led a diverse team of direct reports, vendors and managed the involvement of numerous stakeholders from various business units/functions ensuring projects were completed within the vision and committed delivery timeframe, defined scope and budgets• Consultant specializing in Microsoft Dynamics CRM On-Premise solution• Responsible for requirements elicitation and documentation• Work with developers on code testing and proper functionality• Responsible for the management of user acceptance testing including creation of test cases and scripts• Responsible for cut over details and communication• Design and implement customization and configuration solutions in the following areas; workflows, forms and views, entities and attributes, reports• Worked with developers on code testing and proper functionality• Responsible for training documentation• Assisted with documentation, and understanding of CRM connectivity with 3rd party softwaresTools: Microsoft Dynamics CRM, Microsoft Dynamics Great Plains, MS Office suite (e.g. Outlook, Excel, Visio & Word) -
Billing ManagerFish And Richardson, P.C. Dec 1998 - Apr 2005Boston, Ma, UsI was promoted and transitioned through 4 positions over 7 years. Initially hired as AR Coordinator, promoted to AP Coordinator, to Billing Coordinator and then ultimately transitioned into my last held position as Billing Manager. During firms’ search of a new ERP system I participated as a senior project member in the research, strategic planning, and implementation of new ERP system, ensuring alignment with existing business processes and needs.• Maintained awareness of new and emerging technologies and potential application to engage clients.• Managed relationships with client personnel that fostered client ties, communicate effectively with clients to identify needs and evaluate alternative business solutions. • Supervised 12 billing coordinators and responsible for all billing issues including the implementation of electronic invoicing. • Strategized and implemented new cost-effective billing procedures. • Accurately forecast revenue, profitability, margins, bill rates and utilization.Tools: Law Firm Time & Billing Software, Elite, MS Office suite (e.g. Outlook, Excel, Visio & Word)
Kenneth Johnson Skills
Kenneth Johnson Education Details
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Suffolk UniversityBusiness & Finance
Frequently Asked Questions about Kenneth Johnson
What company does Kenneth Johnson work for?
Kenneth Johnson works for Ey
What is Kenneth Johnson's role at the current company?
Kenneth Johnson's current role is Sr. Pre Sales Advisor Microsoft Dynamics 365 CE Business Solutions Manager.
What is Kenneth Johnson's email address?
Kenneth Johnson's email address is kentjay@me.com
What is Kenneth Johnson's direct phone number?
Kenneth Johnson's direct phone number is +178191*****
What schools did Kenneth Johnson attend?
Kenneth Johnson attended Suffolk University.
What skills is Kenneth Johnson known for?
Kenneth Johnson has skills like Project Management, Accounting, Strategic Planning, Analysis, Management, Leadership, Business Intelligence, Program Management, Budgets, Recruiting, Business Process, Performance Management.
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