Jon Kent, Mba

Jon Kent, Mba Email and Phone Number

Director, Field Service Transformation @ USIC
Atlanta, GA, US
Jon Kent, Mba's Location
Atlanta Metropolitan Area, United States, United States
Jon Kent, Mba's Contact Details
About Jon Kent, Mba

I am a seasoned technology and operations leader with extensive experience in business analysis, project management, and applying innovative technologies to drive organizational success. With a deep understanding of AI, IoT, telematics, and agile methodologies, I specialize in simplifying complex processes, improving efficiency, and fostering collaboration across global teams.Throughout my career, I have consistently delivered impactful solutions for companies in various industries, including logistics, construction, agriculture, marine, and telecommunications. I have led world-class remote and on-site teams on journeys to success. I am known for my collaborative work style, industry-leading knowledge, and ability to leverage best practices to generate revenue, innovate processes, and control costs.My strengths include leadership, stakeholder engagement, financial acumen, analytical prowess, root cause analysis, and a strong focus on customer and client success. I am passionate about driving change, championing innovation, and leading high-performing teams to achieve business objectives.Key Achievements: • Successfully led the development and deployment of global telematics solutions for a $9B manufacturer, achieving significant cost savings and enhanced user experience. • Spearheaded the implementation of IoT strategies and data analytics platforms, driving intelligence mining and best practices for major equipment manufacturers. • Directed multi-million-dollar IT and operational projects, consistently delivering results within budget and ahead of schedule.Professional Affiliations: • Project Management Institute (PMI) • Technology Association of Georgia (TAG) • Toastmasters InternationalLet’s connect if you’re looking for a technology leader who can drive innovation, enhance customer engagement, and lead transformative projects on a global scale.

Jon Kent, Mba's Current Company Details
USIC

Usic

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Director, Field Service Transformation
Atlanta, GA, US
Jon Kent, Mba Work Experience Details
  • Usic
    Director, Field Service Transformation
    Usic
    Atlanta, Ga, Us
  • Tavant
    Product Manager, Tmap Iot, Connect.Ai
    Tavant May 2024 - Present
    Santa Clara, California, Us
    Tavant is a leader in providing technology solutions for FinTech, Manufacturing, and Service industry organizations. I am excited to partner with our clients and find value in their IoT data by using GenAI across allof our solutions and platforms including Telematics, Field Service, Warranty, Parts, Contracts, Knowledge, and more. Let us help you make sense of your data to truly improve business operations and drive revenue to your bottom line. Visit www.tavant.com and connect with me here!
  • Innovatex Solutions
    Managing Principal
    Innovatex Solutions 2023 - Present
    Atlanta-based IT consulting firm specialized in delivering tailored IT and Project Management solutions to meet the unique needs of our clients. We have expertise to effectively oversee projects related to IT Infrastructure, Application Development, SaaS or PaaS, IoT technologies, Telematics and other custom solutions.
  • Sany America
    Product Manager, Connected Services
    Sany America 2023 - 2024
    Peachtree City, Ga, Us
    Lead the development and integration of advanced technology to elevate the efficiency and functionality of our machinery. Specialize in crafting and enhancing telematics solutions, enabling us to achieve real-time monitoring, predictive maintenance, and invaluable data-driven insights.
  • Yanmar
    Director, Global Telematics
    Yanmar Oct 2021 - Jun 2023
    Osaka, Osaka, Jp
    Directed global team to develop, deploy, train, and support Telematics solutions for $9B private company’s Agriculture, Construction Equipment, Marine, and Energy Systems business units.Managed financials for the department, aligned with the annual budget, and five-year LTP.Technology innovation, Augmented Reality development, and Telematics Analytics to align to business value proposition.Restructure application from current user interface to new BI platform to improve user experience and add key features to drive user adoptionPartner with stakeholders and leadership in Japan, Europe, Southeast Asia, and North America on development priorities and company systems integrations, API, Micro Services, B2B, IoTDeveloped a new global telematics team to support business units as a shared-service organization.
  • State Of Georgia
    It Field Service Management
    State Of Georgia 2023 - 2023
    Us
    Building and leading a new IT Field Service Team to support State of Georgia facilities, with focus on uptime, proactive maintenance, security, and redundancy.
  • Cox Communications
    Manager, Corporate Field Services And Mobility
    Cox Communications Sep 2015 - Oct 2021
    Atlanta, Ga, Us
    Program Management for Field Operations capital projects, utilizing an annual budget of $12 million dollars. Manages EPMO process. Partner with Business Operations to evaluate financial spend justification (reduction in Opex over LRP). Leads operational projects from a business perspective by facilitating the definition of business requirements and successful technology delivery of frontline applications. Define the approach and scope for Field Operations end-point mobile device strategy and telematics. Uses established project management tools and processes to ensure transparency.Develops and executes management plans for time, cost, scope, quality, and communications. Develops methods to measure project success in alignment with company goals and end-user goals and objectives. Directs complex and strategic projects.Fully accountable for planning of resources for tasks, allocation, estimation, scheduling, and risk management.Network transformation project management Mid-Level frequency splitCox2M – GeoTab Vehicle Telemetry Implementation and Integration with Oracle Field Service CloudNotable Program Achievements:Launched HelpLightning, (remote virtual assistant) to 5,000 desktop and mobile users over a one-week period to support COVID BCP Level activities.Managed $3.5 million-dollar product program to identify and deploy Windows 10 tablets to 2,400 field technicians.Directed cross-organization redesign effort for CX Connect, the single pane applications used by 5,000 + technicians daily. The new mobile-first CXC 2.0 launched April 2018. New capabilities supported decreased Comm Center transactions by 14% year over year. Produced four annual cross-organization events, “Cox Mobile Summit” with CEI executive sponsorship and committee members across CEI, CCI, CMG. Verizon, Sprint, AT&T, Dell, Samsung, Apple, Targus, and other sponsorships through existing relationships and networking.NT2.0 Mid-Split Program Management across matrix organization.
  • Suite 140
    Senior Vice President, Project Management, Coo
    Suite 140 Nov 2014 - Sep 2015
    Responsible to lead and execute the strategies of the executive team in order to support the CEO in delivering the mission and values of the organization and companies they own. Simply put, help build the world class shared services organization to support numerous companies (with like ownership and shareholders) across industries. Captive Insurance, Risk Management, Property Development, International Hospital and Medical Tourism, Brand Asset Management & Restaurant and Wine Group.Serve while leading. Follow and support the strategic goals and objectives set forth by the CEO. Keep constant communication with the CEO as his fresh thoughts with operational implications are developed, and help communicate that vision to the organization.Support all teams with a projectized approach to getting things done. Manage resources and priorities of the organization with input and direction from the management teams and stakeholders. Celebrate our accomplishments and stretch innovation throughout our industry leading companies.Analyze operations and processes of the financial insurance organization, design and implement new integrated business systems including CRM, Document Management, Client Portal, Updated Corporate Website, Claims Portal, Policy Issuance and Financial Record / Reporting Tool for all Captive Clients.
  • Amerifleet Transportation
    Vice President Project Management & Operations
    Amerifleet Transportation Nov 1999 - Oct 2014
    Responsible for establishing and leading enterprise-wide cross-functional strategic initiatives. Responsible for project management leadership and the day-to-day management of one or more projects that serve the vision and organizational goal of providing a world-class customer experience. Managed projects around Global Mobile and Technology Initiatives to reduce overhead, attract new business, and lead the organization to #1 in the industry.Real-Time Mobile Vehicle Inventory Management, Mobile Vehicle Inspection, Field Service Optimization, Real-Time Client Transaction Update, OBD Telemetry implementation, and data integration.Establish and Manage new entities for Auto Dealership and Auto Carrier network.Vendor Management (Mobile Enterprise, Property Acquisition, Lease Negotiations, IT Services, and Connectivity) reduced OPEX by $1.1M Annually.Agile and Scrum: Vehicle Inventory Mobile Application, Web Dashboard – Portal, IVR Real Time Status System.Oversaw national logistics and strategic operations for a forty-million-dollar logistics organization, comprised of fifty-five local business units, sixty administrative and management professionals, and five hundred employee and contract field representatives.Established both a truck carrier-based operation and a Georgia auto-dealership subsidiary corporation, while establishing regulatory compliance protocols and accomplishing business objectives. Celebrated and promoted achievements and successes of functioning teams nationwide & project completions. Lead and managed projects including seven thousand vehicles delivered, defect-free, on time, over a six-week period to thirty-five hundred client store locations.

Jon Kent, Mba Skills

Operations Management Management Logistics Team Building Leadership Transportation Fleet Management Process Improvement Account Management Program Management Transportation Management Purchasing Strategic Planning Customer Satisfaction Customer Service Sales Management Inventory Management Project Management Contract Negotiation New Business Development Budgets Negotiation Dot Regulations Team Leadership Forecasting Inventory Control Change Management Event Management P&l Management Cross Functional Team Leadership B2b Logistics Management Executive Management Vehicles Project Planning Procurement Supply Chain Electric Vehicles Business Planning Pricing Music Chef Troubleshooting It Management Telephony Computer Repair Convention Services Recruiting Pmbok Agile Methodologies

Jon Kent, Mba Education Details

  • Western Governors University
    Western Governors University
    Business And Information Technology Management
  • Western Governors University
    Western Governors University
    It Management
  • The University Of Georgia
    The University Of Georgia
    Project Management
  • Bucks County Community College
    Bucks County Community College
    Hotel / Restaurant Management - Chef Apprenticeship

Frequently Asked Questions about Jon Kent, Mba

What company does Jon Kent, Mba work for?

Jon Kent, Mba works for Usic

What is Jon Kent, Mba's role at the current company?

Jon Kent, Mba's current role is Director, Field Service Transformation.

What is Jon Kent, Mba's email address?

Jon Kent, Mba's email address is jo****@****cox.com

What is Jon Kent, Mba's direct phone number?

Jon Kent, Mba's direct phone number is +180469*****

What schools did Jon Kent, Mba attend?

Jon Kent, Mba attended Western Governors University, Western Governors University, The University Of Georgia, Bucks County Community College.

What are some of Jon Kent, Mba's interests?

Jon Kent, Mba has interest in Social Services, Children, Civil Rights And Social Action, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.

What skills is Jon Kent, Mba known for?

Jon Kent, Mba has skills like Operations Management, Management, Logistics, Team Building, Leadership, Transportation, Fleet Management, Process Improvement, Account Management, Program Management, Transportation Management, Purchasing.

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