It Support
CurrentIT Support at headquarters for Point S / Tire Factory in Portland, OR.I support our users at HQ (including 6 DCs) and our other distribution centers as well as provide support for specific IT goals at our 270+ point of sale locations plus hundreds of other non-logo'd outlets. Support for those locations primarily includes use of our intranet, our email and phone systems, and retail website and Dynamics database. IT support for our HQ and DCs includes desktop issues, VOIP phone issues, network, printer, company cell phones, and various aspects of communication of info with our members. In short, I am the customer service face of our IT department. Point S / Tire Factory is a Co-Op owned by roughly 270 independent tire dealers in most of the states west of the Mississippi, and a growing list of states from Vermont to Mississippi out east. We have 3 distribution centers in Oregon, 1 in Utah, and 1 in Tennessee. Our goal is to have 500 branded stores in 50 states by 2028 and we are currently more than on-track to achieve that goal.