Kent-Asher P. Email & Phone Number

South Africa

* Guide multiple cross-functional “pod” teams on how to use agile practices and values across product, engineering and operational teams to delight customers.* Inspire the team to take responsibility for their delivery process as well as the outcomes they deliver and focus them on delivering value or failing fast.* Facilitate or remove impediments to delivery and waste in our processes.* Facilitate team ceremonies* Ensure visibility of impediments.* Facilitate & improve communication, collaboration, decision making and conflict resolution.* Build a safe & trusting environment where conflict can be managed in a healthy way.* Facilitate getting the work done without coercion, assigning, or dictating the work.* Shield the team from any external interferences.* Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.* Coach on requirements engineering, user story usage, estimation, quality assurance practices, user experience design process, risk management, etc.* Guide the team in establishing normalised estimations & help them base Sprint commitments on average velocity.* Use simple processes to ensure we’re well prepared for software release ahead of launch day.* Appreciation for and alignment with IT Service Management and Support Engineering processes.* Risk identification, mitigation and management.* Stakeholder engagement, progress tracking, reporting and communications.* Proactive management of dependencies and cross-team coordination.

South Africa

* Facilitation of all Scrum Ceremonies.* Ensure visibility of impediments.* Facilitate & improve communication, collaboration, decision making and conflict resolution.* Build a safe & trusting environment where conflict can be managed in a healthy way.* Facilitate getting the work done without coercion, assigning, or dictating the work.* Guide the team in establishing normalised estimations & help them base Sprint commitments on average velocity.* Shield the team from any external interferences.* Assisting with internal & external communication, improving information transparency.* Supporting + coaching the Programme Manager, Scrum Team & other interested stakeholders on Agile/Scrum practices.* Guiding the team & organisation on how to use Agile/Scrum practices + values.* Support the Product Owner in prioritising the backlog regularly, ensuring the highest priority items are worked on each Sprint.* Support the Product Owner in tracking changes to scope and communicating these changes to relevant stakeholders.* Support the Product Owner & team in release planning and preparation.* Support the Product Owner, Scrum team & Customer Support team in DevOps management, ensuring timely resolution of technical issues customers are facing.* Coaches the team on self-organisation to fill the intentional gaps left in Agile/Scrum frameworks + increase accountability in the team.* Generate and maintain team metrics, keeping track of and communicating Sprint scope and commitments, impediments to progress and overall Sprint performance (i.e.: velocity, lead time etc.)* Providing all support to the team using a true leadership style whenever possible and leading by example.* Assist in the facilitation of the end-to-end product lifecycle, closely communicating and collaborating with supporting functions such as data and analysis, sales, marketing and customer support.

South Africa

Overseeing development and maintenance on all active projects.Working with the other project managers to ensure their projects are moving forward efficiently.Assigning and prioritising tasks for the developers.Ensuring that development is completed timeouesly Overseeing client relations to ensure that all parties involved are happy during the development process, are on the same page and building towards the same goal.Planning and scheduling resource time across all active projects.Overseeing monthly reports and ensuring they are compiled and sent to the SLA clients by the relevant PM.Overseeing the Support Sheets, ensuring that support items sent through by clients are logged by the relevant PMsScoring the effort required for items / projects sent through by clients.Overseeing progress across the all active projects.ClickUp Management and administration (previously Jira)Sprint management and oversight across all active projects

South Africa

Overseeing development and maintenance of the projects assigned to me.Assigning and prioritising tasks for the developers.Ensuring that development is completed timouesly and efficientlyManaging client relations to ensure that all parties involved are happy during the development process, are on the same page and building towards the same goal.Planning and scheduling development time. Ensuring that SLA clients get allocated time every month as well as any new projects.Compiling and sending monthly reports to the SLA clients.Logging support items sent through by clientsScoring the effort required for items / projects sent through by clients.Tracking and summarising developer progress across the active projects daily for the CEO.Jira Management and administrationSprint management

South Africa

Overseeing development and maintenance of the SLA projects.Assigning and prioritising tasks for the developers.Ensuring that development is completed timouesly and efficientlyManaging client relations to ensure that all parties involved are happy during the development process, are on the same page and building towards the same goal.Planning and scheduling development time. Ensuring that SLA clients get allocated time every month as well as any new projects.Compiling and sending monthly reports to the SLA clients.Logging support items sent through by clients

South Africa

Overseeing administration of lessons.- Checking each teacher’s termly lesson plan for each student- Ensuring that students / parents were satisfied with lessons and / or the assigned teacher.- Ensuring Term reports were completed and sent out timeously.Managing the day to day running of the Music Schools- Ensuring weekly student progress reports were updated- Ensuring timeslot or teacher / student transitions happened smoothlyFinancial management of the Music Schools- Ensuring that termly invoices were sent out and paid timeously.- Ensuring that the cashbooks were completed and handed in timeously- Ensuring that payslips were actioned correctly and on time- Ensuring that team members were happy, motivated, and healthy.Spot check visits at all locations - Ensuring the “culture, look and feel” of Upbeat remained the same across the all locations.- Ensuring the standard of lessons was on par with requirements.Overseeing the marketing strategy.- Increasing audiences from within and outside the locations- Interviewing potential new team members.Researching and planning for more locations- Identifying the demand of the area, potential lesson locations, and availability of quality teachers.Assisting with customer queries.

Durban, Kwazulu-Natal, South Africa

Grow music teamsPlanning and execution of: Training days / Master classes / Team NightIdentifying, growing, and working with core instrument leadersIntentionally seeking out new potential team membersOne on one relational timePlanning and execution of: Next steps / Transitions into teamLearning environments at Team Night for new comersCreating structured transitions for peopleHolding AuditionsCreate opportunities and environments for live growth and experience- i.e. Kids teamRoster planning for teamsTracks Management (Ableton) - Downloading, producing and mixing.Song pool planningSong set planning

Durban, Kwazulu-Natal, South Africa

Delegating daily and weekly tasksEnsuring team members were motivated and met their targetsOverseeing:BankingPayment of salariesPreparation and sending of payslipsCompiling and sending invoicesCapturing and balancing cashbooks Completing and submitting E-filing forms (SARS website)