Michael Kent Refugio Email & Phone Number

Philippines

In my role, I strategically manage our page to attract more clients for vehicle rentals. I ensure consistent daily posts and strive to increase customer engagement. By implementing targeted strategies, I aim to expand our client base and enhance the rental experience

In my role, I oversee daily team activities, ensuring efficient operations and exceptional customer service. I possess deep expertise in managing CSAT, NPS, FCR, and AHT metrics. Conducting performance reviews and coaching sessions, I align team efforts with company and client expectations. I generate performance reports, handle escalated customer calls.

United States

As an E-commerce representative, I specialize in assisting customers with purchasing luxury furniture items. My responsibilities include overseeing the transit process and handling returns for faulty or unsatisfactory products. I prioritize delivering exceptional customer service to ensure client satisfaction. Utilizing freight forwarding services from.

Philippines

In my role, I manage daily updates to promote the band, organize engaging social media posts, and keep our gig events and guestings updated. I actively engage with our audience to build connections and foster community. Utilizing strategic approaches, I enhance brand visibility, drive engagement, and align efforts with business objectives across platforms.