Kentrell D. Email and Phone Number
Kentrell D. work email
- Valid
Kentrell D. personal email
At Diamond Foods, LLC, my role as Manager of IT in Technical Services & Security revolves around enhancing system infrastructure and ensuring robust cybersecurity measures. With a solid background in cyber security from Charter Oak State College and a hands-on approach to technical problem-solving, I focus on optimizing IT processes and delivering effective solutions. Our team prioritizes the security and efficiency of our technology stack, aligning our objectives with the company's strategic direction.Having transitioned from a System Engineer to a managerial position, I leverage my expertise to drive continuous improvement in our IT operations. My competencies include developing security strategies, improving system performance, and providing high-quality technical support. This dedication to operational excellence and my ability to bridge communications across teams have been instrumental in supporting Diamond Foods, LLC's technological advancement and maintaining a secure IT environment.
Diamond Foods, Llc
View- Website:
- diamondnuts.com
- Employees:
- 341
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Manger Of It - Technical Services And SecurityDiamond Foods, LlcElk Grove, Ca, Us
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Manger Of It - Technical Services & SecurityDiamond Foods, Llc Jun 2022 - PresentStockton, Ca, Us
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Systems EngineerDiamond Foods, Llc Feb 2021 - Jun 2022Stockton, Ca, Us• Maintain responsibility for overseeing installed systems and infrastructure, including configuring and testing operating systems, application software, and system management tools.• Identify and resolve complex technical issues in a timely and effective manner.• Drive continuous improvement by identifying inefficiencies and recommending impactful solutions.• Verify compliance with established specifications and quality standards.• Monitor system performance to identify bottlenecks and implement fixes; collaborate with developers.• Chart the successful development of security, backup, and redundancy strategies.• Deliver high-quality technical support to end users.• Align objectives and bridge communications with leadership & cross-functional teams.• Draft and prepare detailed reports for leadership as needed.
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Senior Client Support Services AnalystDiamond Foods, Llc Apr 2017 - Feb 2021Stockton, Ca, Us• Troubleshot, diagnosed, and resolved software issues to ensure optimal client satisfaction.• Document interactions, issues, and solutions within the in-house database.• Demonstrated strong knowledge of relevant systems, technologies, and processes.• Supported project execution and proactively assisted team members.• Fostered and maintained collaborative working relationships with staff; provided guidance and mentorship as needed.• Leveraged strong interpersonal and communication skills to build rapport with clients.
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Client Support Services AnalystDiamond Foods, Llc Mar 2016 - Apr 2017Stockton, Ca, Us• Perform analysis of various issues relating to LANs, WANs, desktop computers, and Internet connectivity. • Update and document client issues, perform analysis and determine client problems, and provide solutions for related issues. • Deployment and installation of hardware and various software with technical infrastructure. • Provide recommendations based on various metrics on how to improve the support process and/or business functions.
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Help Desk Administrator Level 1/2Diamond Foods, Llc Mar 2015 - Mar 2016Stockton, Ca, Us• Primarily responsible for user support and incident response with maintenance of SLA's. • Work with senior level administrators to determine and resolve high level problems. • Identify & troubleshoot user issues, incidents, and performance irregularities.• Monitor infrastructure and ensure alerts are addressed in a timely and thorough manner. Document and improve existing processes.• Efficiently crate technical documentation in regards to all incidents, issues, mitigations, and resolutions.
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Presentation Team MemberTarget Oct 2012 - Apr 2015Minneapolis, Mn, UsSales Floor Team Member Customer service and support with recognized strengths in account maintenance, problem-solving, sales staff support, and planning/implementing proactive procedures Presentation Team Member Assembled stack bases, end-caps, gondolas and front end displays for Target. Maximized merchandise sales using product selection, packing, pricing and displays to provide a better customer experience and boost revenue -
Reclaim TechnicianApple Mar 2014 - May 2014Cupertino, California, Us -
Assistant ManagerStoragemart Dec 2009 - Jun 2010Columbia, Missouri, Oo -
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Kentrell D. Skills
Kentrell D. Education Details
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Charter Oak State CollegeCyber Security -
Itt Technical Institute-LathropNetwork And System Administration/Administrator
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Castlemont Sr High SchoolGeneral Education
Frequently Asked Questions about Kentrell D.
What company does Kentrell D. work for?
Kentrell D. works for Diamond Foods, Llc
What is Kentrell D.'s role at the current company?
Kentrell D.'s current role is Manger of IT - Technical Services and Security.
What is Kentrell D.'s email address?
Kentrell D.'s email address is kd****@****ods.com
What schools did Kentrell D. attend?
Kentrell D. attended Charter Oak State College, Itt Technical Institute-Lathrop, Castlemont Sr High School.
What skills is Kentrell D. known for?
Kentrell D. has skills like Microsoft Office, Problem Solving, Project Management, Teamwork, Jd Edwards, Networking, Adaptability, Citrix Metaframe, Flexibility, Active Directory, Basic Computer Install, Citrix Xenapp.
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