Ken Tsang

Ken Tsang Email and Phone Number

Co-Founder and CTO @ Science On Call
Chicago, IL, US
Ken Tsang's Location
Chicago, Illinois, United States, United States
Ken Tsang's Contact Details
About Ken Tsang

Ken Tsang is a Co-Founder and CTO at Science On Call. He possess expertise in marketing, entrepreneurship, cross functional team leadership, social media, marketing communications and 14 more skills.

Ken Tsang's Current Company Details
Science On Call

Science On Call

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Co-Founder and CTO
Chicago, IL, US
Website:
scienceretail.com
Employees:
23
Ken Tsang Work Experience Details
  • Science On Call
    Co-Founder And Cto
    Science On Call
    Chicago, Il, Us
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  • Science On Call: Tech Support For Restaurants
    Co-Founder & Cto
    Science On Call: Tech Support For Restaurants 2020 - Present
    Chicago, Illinois, Us
    Science On Call is the 24/7 subscription-based tech support platform for restaurants. We are building an intelligent automation system to rapidly triage and resolve any issues with point of sale, internet, Wi-Fi, online ordering, email, phones, and more — just one text or call away, even on nights & weekends! A Techstars Farm to Fork Accelerator portfolio company (2021), Food Foundry (2020).
    View
  • Standard Market
    Director Of Technology & Marketing
    Standard Market 2011 - 2019
    Westmont, Il, Us
    Senior founding team member (employee #3) and key player in concept planning, launch, and ongoing daily operations for chef-driven specialty grocery and restaurant group• Led selection, implementation, and operations of all major IT infrastructure components, including point of sale, inventory management, and back office systems• Built customer loyalty program, linking 60% of transactions to program members and driving 35% higher basket sizes among these members• Drove growth of e-commerce platforms, yielding 50% year-over-year sales growth in catering, grocery, and restaurant online sales• Developed and implemented marketing plan by identifying target segments, directing all brand creative and messaging, and executing campaigns across in-store, digital, TV, and print channels• Directed product selection and merchandising for grocery department expansion project, yielding 40% year-over-year lift in center-store sales• Designed multi-roaster coffee service and retail program, featured in Chicago Tribune
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  • Monitor Group
    Senior Consultant
    Monitor Group 2010 - 2011
    Cambridge, Massachusetts, Us
    Oversaw major components of strategy projects for multinational clients across industries including chemicals, wastewater treatment, and defense. Projects focused on market research, segmentation, positioning, and competitive strategy (Monitor is now part of Deloitte)
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  • Mcmaster-Carr
    Implementation Manager/Operations Supervisor
    Mcmaster-Carr 2006 - 2010
    Elmhurst, Illinois, Us
    Managed people and improved processes while rotating among customer service and sales operations, parcel shipping warehouse operations, and software implementation management roles as part of management development program
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  • Forsythe
    Technical Consultant
    Forsythe 2004 - 2006
    Skokie, Illinois, Us
    Implemented tools and processes to help clients identify and manage business-critical servers and applications throughout IT infrastructure (Forsythe is now part of CDW)
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  • Apple
    Campus Representative
    Apple 2003 - 2004
    Cupertino, California, Us
    Coordinated back-to-school and iPod/iTunes marketing campaigns at seven Chicago-area universities. 2,000 songs in your pocket!
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Ken Tsang Skills

Marketing Entrepreneurship Cross Functional Team Leadership Social Media Marketing Communications Retail Marketing Strategy Inventory Management E Commerce Customer Service Program Management Food Business Strategy Consulting Leadership Management Project Management Strategic Planning Strategy

Ken Tsang Education Details

  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    International Business
  • University Of Chicago
    University Of Chicago
    Computer Science
  • Harvard University
    Harvard University
    History (International Relations)
  • National Taiwan University
    National Taiwan University

Frequently Asked Questions about Ken Tsang

What company does Ken Tsang work for?

Ken Tsang works for Science On Call

What is Ken Tsang's role at the current company?

Ken Tsang's current role is Co-Founder and CTO.

What is Ken Tsang's email address?

Ken Tsang's email address is ke****@****ket.com

What is Ken Tsang's direct phone number?

Ken Tsang's direct phone number is +163036*****

What schools did Ken Tsang attend?

Ken Tsang attended Northwestern University - Kellogg School Of Management, University Of Chicago, Harvard University, National Taiwan University.

What are some of Ken Tsang's interests?

Ken Tsang has interest in Education.

What skills is Ken Tsang known for?

Ken Tsang has skills like Marketing, Entrepreneurship, Cross Functional Team Leadership, Social Media, Marketing Communications, Retail, Marketing Strategy, Inventory Management, E Commerce, Customer Service, Program Management, Food.

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