Senior Technical Manager with a strong track record of successfully managing the delivery of large, strategic software projects across the Healthcare, Banking, and Government industries. Strong proponent of a collaborative, Agile approach to software development with a servant leader role. I bring a wide breadth of experience, interest in technology, innate problem-solving skills, and the ability to see multiple perspectives.
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Business OwnerAnnieken Technologies LlcCincinnati, Oh, Us
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Software Development ManagerSwisslog 2022 - PresentMason, Ohio, United States• Manage a team of 16 international Agile developers across 5 SCRUM teams, implementing projects for a robotic warehouse management system.• Responsible for annual and mid-year reviews, career development, aligning with company values, bi-weekly individual catch-ups.• Worked with multiple groups to balance upcoming sales projections with team capacities.• Collaborated on many process improvements including library structure, release notes, Defect definitions, process ownership, and estimations.• Teams typically run 1-2 projects simultaneously ranging from two three-week sprints to multi-year projects with the same customer. -
Director Of DevelopmentQuest Diagnostics Healthcare It Solutions (Formerly Medplus) May 2007 - Apr 2022Mason, Ohio• Directed a team of 13 Agile developers working on a 25 year old $30M/year Enterprise Content Management commercial healthcare solution providing 24/7 access to structured and unstructured data across the hospital environment, serving as the legal medical record and deployed at 80+ hospitals in the U.S. and Canada. Architecture involves .Net client, web application, back-end Linux and Windows servers, Oracle DB.• Assumed Scrum Master responsibilities upon departure of the Project Manager. Directed multiple teams, leading daily standups, dealing with issue escalation, managing various Agile ceremonies.• Handled production support escalations, triage, and software patches for multiple releases in the field.• Coordinated technical leads, architects, product managers, quality assurance, technical documentation, business analysts, support, custom solutions on all aspects of the product lifecycle, reviewing architecture, designs, code, unit testing, debugging, test cases, installation plans, executing on DevOps practices, and coaching resources.• Drove an effort to modernize aging technology including directing of an offshore effort with 40+ developers/QA to modernize our VB application into the .NET framework.• Successfully implemented a lift and shift approach to migration of our existing application to a scalable AWS and then later, an Azure environment, in an effort to offer a hosted solution to customers, offering an option for customers to significantly reduce cost vs an on-premise solution.• Release Manager for major releases, update releases, and patches, working with other departments on scope, status, and delivery dates.• Led effort to implement Continuous Integration processes.• Transformed the team from Waterfall development to an Agile process while enforcing standard development practices and maintaining release schedules. Mentored team members on Agile, configured tools, established processes, and collaborated with multiple groups.the CEO. -
Software Engineering ManagerCincinnati Childrens Hospital Medical Center Jul 2006 - May 2007Cincinnati, Oh• Managed staff of 6 engineers developing Clinical Trial Research software.• Developed and implemented development processes including environment procedures, issue tracking standards, and source control policies.• Designed and oversaw the deployment of a new .Net server environment including DB and app servers for development, test, staging, and production.• Managed 4 off-shore legacy applications and 3 new applications.• Managed multiple deployments of data fixes, code patches, and application deployments. -
Senior Project ManagerElynx Jan 2004 - Jul 2006• Responsible for new product development of an eLending solution with projected revenue of $3M/year, saving customers up to $500K/year, allowing secure signing of mortgage documents.• 70+ customer implementations, spanning several weeks to multiyear in duration, producing revenue from $10K-$2M/year. Gathered requirements, customized development, implemented and trained in SaaS environment.• Coordinated product support, tracked defects and feature requests. Managed production releases, led deployment meetings, planned future releases, and maintained release documentation.• Maintained enhancement lists for 20+ products, gathering estimates, documenting use cases.• Responsible for 3rd party vendor and contractor relationships. -
Senior Project ManagerLockheed Martin Aug 2002 - Dec 2004Fairborn, Oh• Led 8 person development team on 10+ projects with Wright-Patterson AFB utilizing RUP.• Managed integrated teams of Development, QA, Operations, SMEs, and Customers.• Responsible for scheduling, cost account management, customer interactions, project plans, architecture, budgets, requirements management, and risk management.• Led design of Core Components Architecture used by entire Air Force to track equipment.• Drove creation of GUI standards and practices.• Responsible for team member performance for 8 developers including performance appraisals and ratings. -
Senior Software Engineer Project LeadDigineer 1992 - 2002Mason, Oh• Managed $2M technical effort with a team of 24, working directly with the CEO to design and implement an online virtual conference web site for the American College of Chest Physicians. Gathered requirements, designed the architecture, estimated time/cost, and managed the development, testing, documentation, deployment. The software served as a framework for multiple online conferences and was selected as a finalist for the Microsoft Solution Provider Best Web Site Solution in 1997.• Led 20+ team designing and implementing a $2M Clinical Research Management system for a Contract Research Organization including architecture, design, coding, testing, and deployment.• Managed user interface design and development for the company’s Online Marketing Campaign software suite.• Designed and developed a customer support web ASP application for a consumer electronic money transfer system for a major bank.
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Senior Software Engineer Project LeadBooz Allen Hamilton 1990 - 1992• Led 4-person team creating Macintosh software for the Department of Defense to analyze data, query remote heterogeneous databases communicated in a client-server architecture utilizing SUN workstations over TCP/IP. -
Software Development EngineerUnited States Department Of Defense 1986 - 1990Fort Meade, Md• Supported system software for a government in-house super computer OS.• Developed a DBMS.• Administered three UNIX PDP-11’s.
Ken Updike Education Details
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Computer Science
Frequently Asked Questions about Ken Updike
What company does Ken Updike work for?
Ken Updike works for Annieken Technologies Llc
What is Ken Updike's role at the current company?
Ken Updike's current role is Business Owner.
What schools did Ken Updike attend?
Ken Updike attended University Of Michigan.
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Ken Updike
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