Ken Wahnschaffe Email & Phone Number

Houston, Texas, United States

West Des Moines, Iowa, United States

Supported special operations projects as needed. Served as interim executive director at three communities. Transitioned newly acquired community into company culture. Developed staffing ladders for environmental department.✪ Collaborated with operations team to identify $2.5M in operations savings across company.✪ Generated Q-mix education and increased sales by $40K monthly at one community.✪ Conducted a budget audit of a large CCRC community, identified $466K in annual savings.✪ As Interim Executive Director of a new acquisition, audited staffing, recommended 290K in savings annually.

Des Moines, Iowa, United States

Managed day-to-day operations of 173-unit premiere senior community. Oversaw branding, start-up, opening, community licensing, marketing, talent development, budgeting and P&L. Led team of eight direct reports. Selected as member of operations council, as well as served as member of apprenticeship task force.✪ Exceeded 2020 budgeted NOI by 504K✪ Reached census benchmarks resulting in $325K bonus paid to company development.✪ Managed start-up operating budget, delivered cost-savings of $385K.✪ Received 2018 Holleran Choice Community award for employee engagement.✪ Achieved highest resident satisfaction rate (14% above company average).✪ Provided lowest employee turnover rates in the rental division (22.0%).

Ruidoso, New Mexico, United States

Coordinated operations for 11 communities. Oversaw strategic planning, policy development, licensing, marketing, advertising, recruitment, talent development, human resources, budgeting and P&L. Managed a team of nine direct reports. ✪ Optimized community staffing patterns. Reduced annual labor expenses by $120K over 6-month period. ✪ Launched new marketing program. Increased census from 76% to 94% over 17 months, netted $945K revenue.✪ Renegotiated annual management contract; transformed $240K losses into $45K gain over 12 months. ✪ Secured state/health/builder licenses. Launched six new properties in 16 months, enabled $4.3M revenue.✪ Deployed operational and compliance improvements; reduced errors by 40%, saved $30K annually.

Lake Oswego, Oregon

Oversaw day-to-day operations for 5 communities. Led strategic planning, policy development, marketing, advertising, recruitment, talent development, human resources, budgeting and P&L. Supervised five direct reports. ✪ Championed and remodeled common space into rentable apartments and grew monthly revenue by $52K. ✪ Leveraged Medicaid contracts to increase revenue by $48K monthly.✪ Implemented $250K memory care remodel. I creased occupancy by 17%, annual revenue by $192K.✪ Developed and coordinated safety/training program, as well as reduced annual workers compensation by $87K.✪ Cultivated relationship with AT&T. Negotiated cell tower contract, generating $22K in annual revenue.✪ Revitalized acquired assisted living unit, systems and onboarding process; grew annual revenue by $3M. ✪ Launched collections initiative and improved delinquent fundraising by 80% and monthly cash flow by $85K.