Ken Wells Email & Phone Number

San Francisco, Ca, Us

Senior Specialist - Partner ServicesI drive success for my clients by focusing on building strong relationships with their staff, fostering a culture of clear and frank communication, and keeping us focused on the deliverables and timelines in our contract. I provide a clear, regularly updated communication framework so that all stakeholders have the same access to information, takeaways, deliverables, and our progress towards the goal.* Project Management * Host & Facilitate Meetings* Drive Technology Adoption and Administration* Coaching and TrainingSenior Specialist - Business DevelopmentI develop and drive progress on building out and feeding a continuous pipeline of non-profit organizations that meet our mission and utilize our services to drive efficiency and excellence. * Manage Business Development Pipeline — identify, research, recruit, and onboard new clients, with a specific focus on event-related clients* Create and implement a company marketing strategy, including website, social media, and email marketingDo Good Stuff collaborates with partners to achieve lofty objectives through strategic collaboration, planning, and execution. We offer consulting, project management, and interim staffing expertise for adopting and managing online platforms, creating and implementing bold fundraising and communication campaigns, and producing high-impact events and meetings such as galas, auctions, and conferences. More info: www.dogoodstuff.consulting.

San Francisco, Us

Part-time Generative AI prompt writing and AI response evaluation / grading / training with Remotasks (soon Outlier.ai)* Write, evaluate and grade GenAI Prompts to be ingested by GenAI chatbots* Grow expertise in multi-modal, multi-turn GenAI prompt/response engagement and ideal response writing* Evaluate and grade GenAI responses to prompts, grading on dozens of criteria such as accuracy, depth, conciseness, tone-appropriateness, safety, etc* Train GenAI to create better responses through iterative feedback and writing ideal responses to guide the AI's development* Attended Ideal Response Writing bootcamp* Record video interview sessions to train AI on ingesting video content* Collaborate with Team Lead and pod members to continuously improve workflow process

Los Angeles, Ca, Us

One-month contract to support the relaunch of the PlaiDay mobile app in partnership with Lionsgate Studios. Gave feedback on process improvement; managed releases to Test Flight and App Store; documented onboarding processes; created executive dashboards on project performance; onboarded third-party QA agency to provide pre- and post-launch app support; documented updates to app feature set for App Store review board; mitigated risks to launch; performed QA on beta release app; managed integration of bug fixes with feature workstream

Due to the layoffs in the tech industry and the resulting instability in the Bay Area, I have taken some time in 2023 to focus on both personal and professional growth. During this period, I have been working towards the following goals:- Reconnecting with my professional network and expanding it further.- Learning more about emerging trends, particularly Generative AI.- Broadening my Agile skillset by pursuing the Disciplined Agile Delivery certification.

Oakland, California, Us

Built out project management and agile standards across engineering; defined standards of excellence; established key communication conduits between business pillars; drove alignment between product and business development roadmaps; built out reporting at the executive level to highlight progress on projects; taught agile fundamentals

San Francisco, California, Us

As part of the project management team at Scribd, my role:* Drives adoption and continuous improvement of Agile methodologies across engineering teams* Leads large, complex cross-team project initiatives* Synthesizes relevant project details to share out with stakeholders* Manages escalations that cannot be solved within a project team to derisk project timelines* Tracks and make visible details on project timelines and progress* Coaches teams and individual team members on Agile principles* Collaborates in driving professional development among the project management org* Develops comprehensive documentation on Scribd project management processes* Trains engineering teams as needed on Agile principles* Facilitates team meetings

San Francisco, California, Us

Leading effort in Agile Transformation among the Artificial Intelligence / Machine Learning (AIML) group within Wells Fargo. Teaching / mentoring staff on Agile framework and toolsDeveloping reporting for Executives related to Agile transformationAdministering AIML instance of Jira (Atlassian Agile software) - Including configuration, Jira development, migration from Jira Cloud to Jira Server

San Francisco, Ca, Us

Coaches, mentors and trains team members on Agile methodologiesFacilitates and guides teams in all standard Scrum ceremonies (standup, planning, grooming, review, retrospective)Analyzes performance and team health trends over time and coaches teams on inspecting and adapting of those trendsDrives continuous improvement through deep understanding of Agile methodologies and data on team performance and skillsDelivers complex, large scale enterprise application solutions within a retail environmentDevelops project roadmaps and communciates targets, risks, dependencies, blockers and status to all enterprise stakeholders Develops project plans for highly complex projects of strategic importance, including schedules, budgets and resource allocationsManages project estimation to facilitate release planningAssesses and communicates risks to clients and/or IT management, project sponsors & vendorsMakes presentations to IT management, sponsors, and vendorsDevelops and manages pre and post implementation plansManages multi-team Programs across the eCommerce organization, including enhancements to in-store technology, focused on strong communication with and coordination of cross-functional teams and store repsContributes to performance appraisals for team membersConducts team-building and development activitiesManages multiple large projects simultaneouslyCollaborates with business, stores and eCommerce teams to define business and technical requirementsCollaborates with QA to ensure business requirements have been successfully delivered and technical requirements have been metCollaborates with Change Management to define and deliver training materials and execute effective training to business usersEnsures project teams prepare solutions for turnover to production support Co-founded community of practice for excellence within PMO

Oakland, California, Us

Lead multiple, concurrent, multi-team software project initiatives on multiple platforms following Agile Software Project Management processesFollowed Scrum methodology (daily standups, sprint planning, retrospectives, etc.)Refined, organized, and prioritized software requests and requirementsCommunicated at all organization levels with stakeholdersPromoted team-building and recognition of team contributionsCollaborated on development of custom Salesforce applications to enable stronger Sales solutionsSelf-directed based on company vision and KPIsManaged project risks, budget, resources, and stakeholder expectations Lead team to align with strategic vision for project deliverablesIdentified and managed inter-team project dependenciesCoached scrum team on agile best practices, business-driven development, test-driven development and design thinkingMitigated conflict among team membersEncouraged team to focus on improving business processNegotiated project priorities among stakeholdersContributed to successful project delivery through excellent communication, continuous professional development, and strong teaming skillsPromoted and lead professional development activities among PMO team peersContributed to community of practice for excellence within PMO and scrum teamsDelivered valuable software

Emeryville, California, Us

Managed life-cycle for enterprise software and other products in an Agile environmentDeveloped requirements for software teams based on market analysis and customer feedbackDeveloped and implemented company-wide go-to-market plan for productsPromoted new features to internal staff and external customersVisited customers to collect user data for market analysisCollaborated with development partners and customers, UI/UX design for client-based and web-based products

Conducted global customer training on modules of all enterprise products via on-site visits (in English & Spanish), classroom and Web-Ex based training and at user group meetingsConsulted with and advised customers on training phase of the implementation processConsulted with customers and provided training for add-on products and serviceDeveloped online training tutorials, workshops, and other training resources and documentationManaged troubleshooting across all productsProvided telephone and e-support to customers across product lineParticipated in product implementation teams to a plan fast, efficient and customer-friendly implementation of the product

Us

January - February 2008: Consulting job to migrate data from an existing website to a new Content Management System for the Southeastern Library Network (SOLINET) in Atlanta, GA.

Us

Vendor partner relationship management and development; contract negotiation; data analysis; program assessment; trend / topical presentations; consulting; networking; maintenance of program data (both internally and externally); professional development

Management of approximately 30 statewide, consortial license agreements, preparation of order requisitions, and managing ongoing consortia-wide access issues. Creation and maintenance of usage assessment reporting solutions, including proprietary web page development, enhanced by the implementation of Open URL linking tools and a metasearch engine. Networking with vendors and librarians via email, phone, webinars, meetings and conferences.

Management and processing of thousands electronic orders annually while monitoring fund activity, collaboration with library staff and dozens of multinational vendors, primarily in English and Spanish. Bibliographic record creation, invoice payment, online data processing, trouble-shooting, and monograph receiving. Analyzing and developing electronic aspects of unit work and automation programs. Web development. Pursued my Masters Degree in Library & Information Science while working full time.Supporting Special Collections and Cataloging for eight state universities in Florida to catalog significant portions of their special collections backlog, including some Spanish language materials, providing access to collections that were previously undiscoverable by students and researchers at those institutions. All records contributed to OCLC national bibliographic database.

Master'S Degree, Library And Information Science

Bachelor Of Arts, Spanish Language/Literature, Minor In History