Ken White Email & Phone Number

Austin, Texas, US

• Tech and Tools: Test Rail, Jira, SQL Server, Selenium with Python Page Object Model, Coda, Power BI, web services.
• Managed near shore QA team with members in Mexico, Argentina, Bolivia, Brazil and Costa Rica.
• Managed hiring process for new QA hires including job description, interviews and onboarding.
• Performed hands on testing, planning, reporting and triage work in addition to management duties.
• Revised multiple quality processes and implemented QA related reporting within the company.
• Developed test automation strategy including technology decisions, milestones and guidelines for technical team.

Tulsa, OK, US

• Tech and Tools: Test Rails, Linux Console, SQL Server, mRemoteNG, Putty, Beyond Compare, Mabl, AWS Management Console, GitHub, Pivotal Tracker, YML, assorted web services
• Recruited, trained, and manage team of 9 and growing, while also participating at a technical level when needed.
• Managed team transition to complete work from home environment with minimal disruption, and resulting in increased productivity and team growth.
• Created training program for new hires including company SDLC processes, Oil & Gas specific concepts, accounting concepts and usage of application.
• Created strategy for replacing test case management content after failure of hardware and backups resulted in complete loss.
• Conducted Automated Tool selection, team hiring, automation best practices training and created test automation strategy.

Tulsa, OK, US

Tulsa, OK, US

Tulsa, OK, US

• Tech and Tools: Quality Center (QC admin), Unified Functional Test (UFT admin/architect), VB Script, SharePoint (admin), HP Load Runner, C language, HP SiteScope
• Created Load Runner scripts from scenario design to scripting, parameterization, correlation, and transaction creation and design. Wrote Load Testing scripts using VuGen in single and multiple protocol environments.
• QA Team Lead on simultaneous projects for the PMO in areas such as Commercial, Wires and Risk Management.
• Served in multiple roles per project as required including Business Analysis, Design, QA Lead, and Project Management.
• Led various sized teams in both testing and project development capacities.
• Created the bank’s Test Automation program including tool selection, framework creation, and implementation.

Austin, TX, US

• Tech and Tools: C#, Jira Scrum Board, SQL Server, Team City, Visual Studio, Team Foundation Server (TFS), Test Manager
• Primary responsibility was leading and managing the 4-person QA team including offshore contractors in Costa Rica.
• Rebuilt QA strategy and implemented best practices resulting in more consistent and reliable releases.
• Undertook initiative to improve communication with other departments and stakeholders.
• Worked with Program Management team to refine and verify new feature requirements, epics and stories.
• Served as Engineering release manager, which included certifying code readiness for release, creating deployment packages, release notes and participating in the actual release process.

San Antonio, Texas, US

• Tech and Tools: Agile Scrum, API, C#, Continuous Integration, Git/GitHub, REST, SOAP, SOAPUI, Web Services
• Managed 8 full time direct reports plus a variable number of contractors.
• Accountable for $1.1Mil base budget (salary, software, hardware, travel, etc.) plus fluctuating biannual bonus pools.
• Led Big Data and SaaS test teams for Web Services APIs (REST/SOAP).
• Initiated standardizing processes including automation standards, testing practices, hiring processes, training, on boarding, etc.
• Created testing strategies and worked with resources to implement them including solving technical challenges.

Alexandria, Virginia, US

• Tech and Tools:.NET, Agile Scrum, API, C#, DevTrack, DevStudio, iMIS, InfoPath,, Oracle, SQL Server, Sybase, Telerik WebUI Test Studio, VM Ware, WorkSoft Certify, XML
• Project Leader for user interface automated testing using WorkSoft Certify and Telerik WebUI Test Studio.
• Participated in a high functioning Scrum team to deliver completed Stories within the confines of a two-week Sprint.
• Participated in a performance improvement team to provide testing and benchmarking after developer enhancements.
• Mentored team members on using new technologies such as XML, Certify, and Telerik.
• Organized and led information sessions and half-day training classes on new technologies for the department.

• Tech and Tools: Continuus Defect Tracker, DINPACS, eXtreme Programming, HIPAA, Mercury Test Director, Mercury WinRunner, Operational Support System (OSS), Oracle DB, Oracle Forms, Segue Silk, SQL, Texas Medicaid.
• Founded RainMaker SQA, Inc. as a Software Quality Assurance and Testing consulting company
• Company grew from 2 to 6 employees with average annual revenues of $0.5Mil.
• Managed administrative functions, led business development, and supervised employees
• Involved in all stages of contract negotiation including financial and technical acceptance criteria
• Hired and managed testers including work assignments, budgeting, mentoring, and coaching

• Tech and Tools: Meta Data, MS SQL, MS Web Application Stress, multiple operating systems, multiple web browsers
• Responsible for the quality and accuracy of the site information and for the customers’ experience on the site
• Prioritized and allocated testing resources and developed departmental strategies, procedures, and policies
• Conducted stress and performance testing on site using Microsoft Web Application Stress

Austin, TX, US

• Tech and Tools: Oracle DB, SQL Server DB, Sybase DB, Visual Source Safe
• Tested base call center product across multiple platforms and databases including SQL Server, Oracle, and Sybase
• Acquired additional responsibility as administrator for newly implemented source code control program, Visual Source Safe. Implemented procedures, administered users and database, educated staff, and enforced policy

• Tech and Tools: Bounds Checker, MS Visual Studio, Rational SQA Robot, Visual Coverage
• Started as Software Tester and moved to Quality Assurance Manager
• Hired and Managed test team including personnel issues, work assignments, and budgeting
• Participated in negotiations and assessment with corporate partners regarding integration projects
• Automated test scripts using Rational SQA Robot for build verification and regression

Praha 7, Central Bohemia, CZ

• Tech and Tools: Lotus Notes, Multiple Windows OSs
• Conducted systems testing of application across Windows NT 4.0, 3.51 and Windows 95
• Tracked bugs and issues in Lotus Notes

• Tech and Tools: DOS, Modem configuration, Telescan Stock Screening Software, Windows 3.1
• Tested stock screening and technical analysis tools, delivered via modem to the user’s desktop
• Conducted training for new users to get them ‘up and running’ quickly