Ken Wolfram Email & Phone Number

Dundee, Mi, Us

Ohio, United States

Responsible for store performance including, maximizing sales by finding the right people, coaching, training and holding them accountable to sales and merchandising expectations. Ensuring that the proper level of customer service is in place by creating a fun and exciting working environment through expressing, modeling, and reinforcing the team expectations.

Responsible for overall operations of the store including maintaining proper stock levels and merchandising standards to ensure a great customer shopping experience. Oversee multiple store programs such as the safety team and the focus group to help improve associate engagement within the store. Utilize daily department walks to help train and develop entry level managers within the store.

Responsible for entire store performance including building a team atmosphere that created a better work environment and resulted in a great guest experience. Turned an underperforming team in most measurable sales categories into a team that led the company in several categories and above company average in all sales categories. Built a sales culture by coaching and training associates that took the store from a ranking of 681 in the company to number 11 in the company.

Responsible for entire store performance including driving sales and achieving high customer service scores. Created a team atmosphere by incorporating open and honest dialog along with peer on peer training. Achieved #9 in the company in overall service plan percent, # 46 in the company for overall attachments and #1 in the region for customer service scores. Delivered bottom line growth by increasing shrink awareness and managing stores P & L.

Responsible for entire store performance including building an engaged well trained team that could deliver world-class sales and guest experience results. Created a fun learning environment by teaching associates how to read reports and impact sales results. Set up a competitive environment that helped team achieve seven-time presidential achievement award

Responsible for entire store performance including, maximizing sales by finding the right people, coaching, training and holding them accountable to sales and merchandising expectations. Ensuring that the proper level of customer service is in place by creating a fun and exciting working environment through expressing, modeling, and reinforcing the team expectations. Increasing overall stores contribution by managing the P&L and controlling store expenses. Appointed district training manager and trained district team on new business initiatives.