Senior Credit Controller
Responsibility for monitoring and ensuring adherence to sales terms of 2,500 national customer accounts with an approximate monthly collection target of €500,000.Achieved daily target of 50 customer phone calls.Conducted monthly review meeting with manager to present target versus actual results, discuss specific customer concerns and agree collection goals for following month. Determined customer accounts which required escalation procedures and packaged relevant details for legal department review and action.Initiated customer follow up where payment processing was unsuccessful and agreed remediation of such through discussions with customer.