Kenya Leiva Email & Phone Number

New York, United States

Ensured the health, safety and well-being of participants in the program by providing appropriate supervision at all times. Took responsibility for one’s own well-being and the well-being of others.Kept immediate supervisor informed daily of any concerns regarding participants, staff, or the facility.Engaged participants in meaningful activities, lesson plans and special events that are structured, age- appropriate, fun, exciting, challenging, and values based in the areas of arts, character development, literacy, creative expression, physical fitness and/or nutrition.Prepared the learning environment and necessary supplies for program activities. Assumed responsibility for the cleanliness and organization of the camp room, program supplies, and activity space.Supported the planning and implementation of all activities, including but not limited to learning initiatives, field trips, and culminating performances.Provided support to Activity Specialists with activity implementation.Created and maintained a strength-based, youth-focused atmosphere that is consistent and sensitive to the needs of participants with learning, emotional, or behavioral differences.Served as a positive role model for participants.Took a leadership role in providing regular updates to caregivers.

Washington, District Of Columbia, United States

Provided leadership, coordination and hands on delivery in the installation, operation and removal of AV equipment, including but not limited to projectors, screens, virtual camera and audio connection. Assisted in running shows of a variety of sizes and complexity. Coalesced with other teammates in carrying out responsibilities.

Deer Park, New York, United States

Reported to and supported the Store Manager in ensuring the store team delivers top quality customer service and creates an excellent customer experience. Helped manage Sales Associates, FT Store Supervisors and PT Store Supervisors in maintaining and driving sales, customer satisfaction, the store’s facilities, loss prevention audits, service, staffing goals, payroll planning, safety, administrative work, company programs, and inventory control so that work is actualized in accordance with company-defined practices and processes. Acted as a role model for the company, carrying the customer first mentality and enriching workplace culture.

New York, United States

Mastered all OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others. Managed and planned the daily and weekly workload to deliver store sales goals and customer engagement. Assisted the Store Team Leader with team onboarding and learning. Continuously directed and coached store associates. Supported the Store Team Leader in holding associates accountable to expectations. Was responsible for creating an environment that promoted associate engagement and retention.

Brooklyn, New York, United States

Engaged in commission based sale pitches to individuals and/or groups in order to achieve daily target goals. Implemented marketing strategies in order to increase revenue. Promoted brand through showcasing to the public.

Lake Grove, New York, United States

Was responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. Reported to the Store Manager, in partnership with the Operations Supervisor/Manager. Supported the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store was foundationally excellent and that the customer had an exceptional shopping experience.