Kenyada Black Email & Phone Number

Washington Dc-Baltimore Area

-Greet & ensure the safety and well-being of residents, guests, and vendors with a warm, welcoming smile. Offering a high level of personalized service, anticipating one’s needs, providing tailored solutions, and acting with urgency to deliver exceptional service.-Assist with the delivery, handling, and processing of packages through various packaging systems such as Yardi, Entrata, LuxerOne, Package Concierge, Amazon Hub, etc.-Work closely with the maintenance team to process and facilitate service requests for the property, and turnovers for move-ins/move-outs. -Built a good relationship with our cleaning staff to ensure the property, guest suites, model units, amenities, etc. are all clean and aesthetically pleasing-Assist leasing agents with responding to emails, making keys/fobs for residents and vendors, setting up for Open House, scanning in keys and keeping a file for all move-out keys that were turned in, answering calls at the front desk, setting up tours through HYLY and giving general leasing information .-Scheduling meetings/appointments and managing the team's schedules. (Maintenance, leasing, concierge, and management)-Oversaw and maintained the inventory of various items essential for daily operations, including office supplies, front desk essentials, coffee supplies, and pet-friendly amenities, ensuring a well-prepared and fully stocked property at all times.-Successfully led a team of concierges, ensuring meticulous attention to detail in day-to-day operations, including shift scheduling, while using Microsoft Office proficiency to streamline processes, resulting in enhanced efficiency and guest satisfaction.-Effectively engage with diverse audiences and enhance resident retention and community cohesion by creating and executing engaging and memorable resident events, showcasing strong event planning, and communication (by way of email, E-Blast, CANVA flyers, phone calls, word of mouth, social media), and teamwork skills

Washington Dc-Baltimore Area

Provide properties with temporary, on-call help for the front desk area.· Assist with labeling & processing packages.· Walk the building to ensure safety for all staff & guests.· Resolve issues for residents (lock-outs, maintenance requests, directions, etc.)· Familiar with all shifts (7am-3pm, 3pm-11pm, 11pm-7am).

Dover, Delaware, United States

- Answer and direct phone calls organize and schedule meetings and appointments. Maintain contact lists and produce and distribute correspondence memos, letters, faxes and forms. Assist in the preparation of regularly scheduled reports, develop and maintain a filing system, order office supplies.- Book travel arrangements, submit and reconcile expense reports, provide general support to visitors, provide information by answering questions and requests. Take dictation, research and creates presentations, and generate reports.- Handle multiple projects, prepare and monitor invoices. Develop administrative staff by providing information, educational opportunities and experiential growth opportunities. Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. - Contribute to team effort by accomplishing related results as needed. Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Organize travel arrangements for senior managers. Write letters and emails on behalf of other office staff.

Dover, Delaware, United States

•Contributed to the comprehensive planning and execution of Homecoming and Alumni engagement events, including agenda development, vendor management, and communications.•Served as main administrative point of contact, liaison, & support to Director of Alumni Relations and influenced the increased use of technology to disseminate important information via website updates on event details.•Developed & maintained alumni data driven systems of mailing, marketing, & engagement to 400 statewide alumni and conducted city-wide marketing efforts and support logistics for homecoming & alumni events