Kenyahette Stevenson

Kenyahette Stevenson Email and Phone Number

Solutions Engineer | CS/UpSales 12+ years | Tech Sales, B2B | Business Owner| Problem Solver | Team Leader | IT Support | Data Processing @ United Credit Education Services Protection Plan
Kenyahette Stevenson's Location
United States, United States
About Kenyahette Stevenson

Lucky 🍀 You ‼️ You’ve just found an innovative leader with 12+ years of experience in team building, expansion, training, and maintenance of customer relationships! I am a very personable and open individual with excellent interpersonal skills. I am results-driven, with strategic thinking, professionalism, attention to detail, organizational and time management abilities, and a keen insight into fostering productive and cohesive team environments.As a Sales Engineer, I am a competent and persuasive communicator, able to articulate organizational objectives and roadmaps, enabling collaborative efforts to develop sustainable solutions to clients’ complex challenges. I am excited about the opportunity to work with your company and bring my expertise to your team.My passion for technology extends beyond my professional life and has led me to pursue tech-related hobbies in my free time, such as exploring new software programs. My curiosity and enthusiasm for technology have led me to where I am today, and I am eager to continue learning and growing in this field. I believe my passion for technology can be a great asset in the sales engineering field where it's crucial to stay up-to-date on the latest trends and developments in the tech industry. I love to learn and share my knowledge with others, and I believe that my enthusiasm for technology can help me connect with clients and colleagues alike.As a people person, I am confident that I can bring compassion and expertise to your company and showcase what I have to offer. I am excited about the opportunity to collaborate with your team and help develop sustainable solutions to complex challenges. 🙌🏾I AM the people person every company needs because I have compassion and the expertise to showcase your company’s product and what solutions it offers! Thank you for considering me as a candidate for your team! I look forward to the chance to discuss my qualifications with you in more detail 😇!

Kenyahette Stevenson's Current Company Details
United Credit Education Services Protection Plan

United Credit Education Services Protection Plan

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Solutions Engineer | CS/UpSales 12+ years | Tech Sales, B2B | Business Owner| Problem Solver | Team Leader | IT Support | Data Processing
Kenyahette Stevenson Work Experience Details
  • Ez Pipeline
    Sales Engineer
    Ez Pipeline Jun 2023 - Present
    ●Demonstrate technical capabilities and value of the EZ Pipeline Chrome Extension to potential clients.●Customize solutions to meet client requirements and showcase flexibility.●Provide technical support during the sales process and address inquiries.●Gather client feedback to inform product development.●Create and maintain technical documentation for client onboarding.●Collaborate with sales, product development, and customer support teams.
  • United Credit Education Services Protection Plan
    Referral Affiliate
    United Credit Education Services Protection Plan Jul 2022 - Present
    • Conducted in-depth financial consultations, identifying client needs and goals.• Developed personalized financial plans, aligning with UWE/UCES financial products.• Implemented proactive communication channels, resulting in a 30% increase in client satisfaction.• Achieved a 25% improvement in client retention rates through targeted financial strategies.• Increased sales revenue by 20% by identifying and implementing upsell opportunities.• Developed and delivered financial education workshops, contributing to a 15% increase in client understanding.
  • Keke Kosmetics, Llc
    Owner
    Keke Kosmetics, Llc Jul 2019 - Present
    Sole Proprietor and CEO of Keke Kosmetics, LLC● an highly recommended e-commerce store for cosmetic services and products for the lips and expanding.
  • United States Postal Service
    Team Lead Trainer
    United States Postal Service Aug 2021 - Present
    Washington, D.C., Us
    ● Effectively team leading 50+ employees in their operations conducting timely dispatch and processing increasing productivity by 65%.● Successfully training 25+ new employees and truck drivers on their daily assigned operations, answering operational & technical questions, demonstrating the operation of industrial and technical equipment increasing employee performance by 60%
  • United States Postal Service
    Mail Handler
    United States Postal Service Nov 2020 - Aug 2021
    Washington, D.C., Us
    ● Punctually conducting transportation and logistics● Collecting, sorting, transportation, and delivery of mail and packages in a punctual manner ● Expertly using the mobile application SV Mobile● Manually processing over 5000 parcels per hour and 400 2C (paper mail) by zipcode in a 2 hour time frame● Dispatching processed mail to transportation decreasing staged mail by 100%● Strategically loading at 100% and unloading trucks at a minimum 50% capacity before scheduled departure time
  • Careerist
    Sales Engineer
    Careerist Feb 2023 - Aug 2023
    Jackson, Wyoming, Us
    ●Successfully completed 100+ hours of pre-sales technical education , product knowledge, technical support skills, and demo presentation ● Professionally partnering with departments such as sales, management, clientele, and so forth.● Expertly utilizing tools such as SaaS and LaaS, Salesforce, Hubspot, Slack, Spark, and Google Cloud● I gather valuable data aimed directly toward company pain points which is used to develop demo presentation and proposals to execute successful sales and maintain professional relationships.
  • Wind Creek Wetumpka
    Main Banker
    Wind Creek Wetumpka Aug 2019 - Nov 2020
    ● Self-motivated receipt and money balancer of $25 million dollar vaults.● Accurately input documentation, process transactions, write checks, strapping bills● Consistently wrapping at least $150 worth of coins a day, and preparing for money refill drops by pre-counting $250,000, strapping, and documenting millions of dollars in a timely manner.● Confirming input amount of cash by counting and documenting monetary receivables and balancing with disbursements to balance accounting books.
  • Sykes Enterprises
    Customer Service Representative
    Sykes Enterprises Nov 2017 - Jun 2019
    Thousand Oaks, California, Us
    ● Respond to customer inquiries via phone, email, and chat in a timely and professional manner● Provide accurate and comprehensive information to customers regarding Bank of America products and services● Identify customer needs and provide appropriate solutions and recommendations● Work collaboratively with team members to ensure customer satisfaction and problem resolution● Meet or exceed individual and team performance goals and metrics● Maintain up-to-date knowledge of Bank of America products, policies, and procedures● Utilize various software systems to efficiently and effectively handle customer inquiries and requests● Provide exceptional customer service that exceeds customer expectations
  • Ask Telemarketing
    Customer Service Representative
    Ask Telemarketing Apr 2014 - Aug 2015
    ● Answering phones from customers professionally and responding to customer inquiries and complaints.● Researching required information using available resources.● Handling and resolving customer complaints regarding product sales to customer service problems.● Providing customers with the organization's service and product information.● Processing forms, orders and applications requested by the customers.● Identifying, escalating priority issues and reporting to the high-level management.● Routing inbound calls to the appropriate resources.● Following up complicated customer calls where required.● Completing call notes and call reports as necessary and updating them in the CRM.● Obtaining and evaluating all relevant data to handle complaints and inquiries.● Recording details of comments, inquiries, complaints and actions taken.● Managing administration, communicating and coordinating with internal departments.

Kenyahette Stevenson Skills

Leadership Appointment Scheduling Customer Experience Information Technology Salesforce Training Planning Amazon Web Services Public Speaking Accounting Skilled Multi Tasker Time Efficient Channel Sales Sales Data Entry Self Confidence Microsoft Powerpoint Software As A Service Proof Of Concept Troubleshooting Business Analysis Self Motivated Communication Team Leadership Sales Engineering Customer Relationship Management Strategic Planning Engineering Vulnerability Management Professional Communication Sales Processes Microsoft Word Microsoft Office Microsoft Excel Multitasking Time Management Typing Customer Service Financial Analysis Customer Support Technical Support Tablets Product Demonstration Threat And Vulnerability Management Interpersonal Skills Customer Engagement Teamwork Management Phone Etiquette Analytical Skills Project Management Research Problem Solving Technical Demonstrations Sales Presentations Demo Presentation Vulnerability Scanning

Kenyahette Stevenson Education Details

  • The University Of Arizona Global Campus
    The University Of Arizona Global Campus
    Information Technology
  • Virginia College-Montgomery
    Virginia College-Montgomery
    Phlebotomy Technician/Phlebotomist

Frequently Asked Questions about Kenyahette Stevenson

What company does Kenyahette Stevenson work for?

Kenyahette Stevenson works for United Credit Education Services Protection Plan

What is Kenyahette Stevenson's role at the current company?

Kenyahette Stevenson's current role is Solutions Engineer | CS/UpSales 12+ years | Tech Sales, B2B | Business Owner| Problem Solver | Team Leader | IT Support | Data Processing.

What schools did Kenyahette Stevenson attend?

Kenyahette Stevenson attended The University Of Arizona Global Campus, Virginia College-Montgomery.

What skills is Kenyahette Stevenson known for?

Kenyahette Stevenson has skills like Leadership, Appointment Scheduling, Customer Experience, Information Technology, Salesforce Training, Planning, Amazon Web Services, Public Speaking, Accounting, Skilled Multi Tasker, Time Efficient, Channel Sales.

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