Kenya Macon Email & Phone Number

Phoenix, Arizona, United States

United States

Phoenix, Arizona Area

Directly respond to customer questions and concerns. Provide quality guidance and solutions on transactions and complaints from both internal and external customers. Receive, document, and resolve customer inquiries by using established best practices. Build lasting relationships with Humana’s customers. Educate customers, providers, and employers about.

As a Program Support Assistant my position required that I provide information related to research findings, scholarships, grants and health messages to a diverse population of students, as well as identifying resources for outside organizations.Attended meetings, acted as a liaison by developing relationships with voluntary professional agencies and.

Supervised the work of Government Relations' Community Programs team.Implemented ideas developed by SSC's Information Technology, Outreach Operations, and the Part D Product Team to ensure efficient processing of applications for all SSC endorsed community programsAssisted in hiring new employees, completed paperwork for human resources and reviewed new.

Used knowledge of state/federal policies to screen clients for eligibility in state Medicaid programsAssisted eligible clients through the entire application processContacted private and government agencies to verify client statementsEstablished and promoted good rapport between client, HMO and state agenciesSKILLS Microsoft Office Excel- Spreadsheets and.

Certificate, Human Resources Management/Personnel Administration, General, 3.5

Aa Degree, Psychology; Criminal Justice Studies