Kenya Foster

Kenya Foster Email and Phone Number

Contract Account Manager @ AmeriHealth Caritas Louisiana
Baton Rouge, LA, US
Kenya Foster's Location
Baton Rouge, Louisiana, United States, United States
Kenya Foster's Contact Details

Kenya Foster personal email

n/a
About Kenya Foster

One must be eager and dedicated to reach their goals. Every job of the past prepares one for the future.

Kenya Foster's Current Company Details
AmeriHealth Caritas Louisiana

Amerihealth Caritas Louisiana

View
Contract Account Manager
Baton Rouge, LA, US
Employees:
6
Kenya Foster Work Experience Details
  • Amerihealth Caritas Louisiana
    Contract Account Manager
    Amerihealth Caritas Louisiana
    Baton Rouge, La, Us
  • Amerihealth Caritas Louisiana
    Contract Account Manager
    Amerihealth Caritas Louisiana Jul 2022 - Present
    Baton Rouge, Louisiana, United States
  • Amerihealth Caritas Louisiana
    Provider Communications Consultant
    Amerihealth Caritas Louisiana Jan 2021 - Jul 2022
    Baton Rouge, Louisiana, United States
  • Amerihealth Caritas Louisiana
    Provider Network Operations Quality Auditor
    Amerihealth Caritas Louisiana Sep 2016 - Jan 2021
    Baton Rouge, Louisiana, United States
  • Blue Cross Blue Shield Of Louisiana
    Supervisor
    Blue Cross Blue Shield Of Louisiana Jun 2010 - Aug 2016
    I manage the claim inventory for the Office of Group Benefits for Louisiana State employees. I supervise a staff of employees.
  • Blue Cross And Blue Shield Of Louisiana
    Ogb Claims Supervisor
    Blue Cross And Blue Shield Of Louisiana May 2005 - Aug 2016
    Currently manage a staff of 12 with a focus on production and discipline* Extensively proficient in task communication within and outside of my department* Experienced in updating SharePoint with pertinent departmental information* Currently work with Provider Relations to address Provider Disputes including special projects* Extensively proficient in using CIMS, FACETS and Seibel/e-Blue applications* Knowledgeable of these lines of business: HMO/POS, PPO, BC65, CSD, VIP, ITS, OGB* Possess extensive knowledge of State Mandated benefits* Knowledgeable of both individual & group applications/enrollments procedures* Knowledgeable about eligibility guidelines for groups/individuals* Knowledgeable of appeals/grievances procedures/guidelines* Currently assist Customer Service Management and staff with claims/benefits clarification* Experienced in responding to mailed correspondence received from customers/providers* Experienced in responding to email submissions received via AccessBlue* Experienced with account registration and password resets using AccessBlue* Experienced in managing various leadership projects needed for departmental improvement* Experienced in collaborating with BET for configuration issues* Served as the backup, on-site SME for the EBR Parish/Schoolboard Special Account Group
  • Bellsouth Telecommunications, Inc
    Sales/Support Representative
    Bellsouth Telecommunications, Inc Mar 2003 - Mar 2005
    * Handled customer escalations by referring to management or appropriate depts* Met and exceeded monthly sales objectives consistently* Maintained quality customer service and customer retention* Re-rated incorrect bills and resolved various billing issues* Analyzed and reported repair issues when necessary
  • Bellsouth Inc.
    Sales Professional
    Bellsouth Inc. Jun 2003 - Feb 2005
    I sold telecommunications products to account holders.
  • Cingular Wireless
    Customer Service Assistant Manager I
    Cingular Wireless Nov 2000 - Oct 2002
    Job requirements were to resolve various customer related problems* Created and maintained a loyal customer base* Analyzed accounts and re-rated incorrect bills* Sold products and services offered by the company* Communicated with customers via email correspondence using the Kana Email System* Worked in a hectic call center environment* Handled customer escalations and second level customer service
  • Cingular Wireless/Bellsouth Mobility
    Account Manager
    Cingular Wireless/Bellsouth Mobility Oct 2000 - Aug 2002
    I managed billed accounts. I sold telecommunications products to account holders. I provided technical support to the account holders.
  • United States Postal Service
    Data Converter
    United States Postal Service Nov 1998 - Nov 2000
    * Held position as Data Transcriber/Converter* Job requirements consisted of converting computer images into data* Maintained speed and accuracy while processing data
  • Radio Shack
    Assistant Supervisor
    Radio Shack Feb 1996 - Feb 2000
    Responsible for opening and closing the store* Responsible for all monetary obligations* Supervised eleven (11) employees* Responsible for maintaining all store inventory including supply orders* Worked competitively to increase store revenue

Kenya Foster Skills

Process Improvement Sharepoint Hipaa Customer Service Call Centers Leadership Management Business Analysis Software Documentation Vendor Management Training Healthcare Customer Retention Benefits Administration Microsoft Excel Data Analysis Technical Support Call Center Microsoft Word Peoplesoft Outlook U.s. Health Insurance Portability And Accountability Act

Kenya Foster Education Details

Frequently Asked Questions about Kenya Foster

What company does Kenya Foster work for?

Kenya Foster works for Amerihealth Caritas Louisiana

What is Kenya Foster's role at the current company?

Kenya Foster's current role is Contract Account Manager.

What is Kenya Foster's email address?

Kenya Foster's email address is ke****@****.com.hk

What schools did Kenya Foster attend?

Kenya Foster attended University Of Phoenix, Axia College At University Of Phoenix, Southern University And Agricultural And Mechanical College At Baton Rouge.

What are some of Kenya Foster's interests?

Kenya Foster has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Human Rights.

What skills is Kenya Foster known for?

Kenya Foster has skills like Process Improvement, Sharepoint, Hipaa, Customer Service, Call Centers, Leadership, Management, Business Analysis, Software Documentation, Vendor Management, Training, Healthcare.

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