Ken G Kobe Yap Email & Phone Number

Experienced Customer Service Representative proficient in resolving customers’ needs and problems by using problem solving and communication skills to deliver customer and client’s satisfaction. I pursue a job in a company that I can use and enhance my expertise, ability, my passion for learning and self-improvement intended for the fulfilment of the company’s goal.WORK EXPERIENCEVirtual Staffing Solutions Customer Service RepresentativeSeptember, 2022 – May, 2023- Answered 40+ calls per day, Exceeding target conversion rate by 55%- Resolved Customer’s concerns- Order Processing DepartmentThe Church of Jesus Christ of Latter-day Saints Executive Secretary and Mission RecorderJuly, 2019 – December, 2019- Recording and Reporting monthly baptismal statistics- Preparing Missionary applicants The Church of Jesus Christ of Latter-day Saints Full-Time Missionary September, 2018 – September, 2020- Became a District and Zone leader to conduct meetings and give trainings. - Teach Individuals and Families that we come in contact during our proselyting efforts.

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  Byu-Pathway Worldwide

  Computer Programming