Customer Service Representative
CurrentPort Authority ERMC Aviation / Airport Customer Experience Specialist Customer Service RepresentativeThe Port Authority of New York and New Jersey - Newark, NJProvide a variety of information to customers/travelers, provide direction, resolve problems and/or complaints and assist as neededHandle customer concerns and questions in a timely and efficient mannerProvide answers to all general inquiries from customers and other airport visitorsSupport the airport in managing short-term (flight cancellations, terminal changes, etc.) and long-term (airport development projects) changes.Be a positive, pleasant, and engaging representative of the Port Authority of NY/NJ and the Newark Airport community