Schedule, set and confirm qualified appointments with multiple SAAS verticals (Edtech, Fintech, AdTech, Payment Software, LegalTech and Manufacturing/industrial companies)

Facilitated classroom activities for up to 30 students in the absence of the regular teacher, ensuring alignment with state curriculum standards.Provided individualized support to 10+ English Language Learner (ELL) students, improving assignment comprehension and engagement by 20%.Completed detailed Substitute Teacher Report Forms for over 95% of classroom sessions, ensuring smooth transition and continuity of instruction for regular teachers.

Managed 30+ customer inquiries daily with a 98% satisfaction rate, demonstrating exceptional communication skills and a focus on customer care.Strengthened customer relationships, resulting in a 10% increase in retention through personalized follow-ups and strategic communication.Conducted 12+ call monitoring sessions per month ensuring team compliance with quality and performance standards, leading it to a 20% Improvement in overall service quality.

Developed and executed targeted email marketing campaigns, resulting in a 65% increase in open rates and a 40% increase in click-through rates, driving a 20% growth in overall lead generation.Implemented advanced analytics tools to track marketing campaign performance, which improved campaign efficiency by 20% and contributed to a 25% increase in new leads and appointments.Created compelling content and optimized digital marketing strategies across social media platforms, achieving a 15% boost in brand awareness and driving a 10% increase in new customer acquisitions.

Input and verified 200+ numeric and alphanumeric records into Excel spreadsheets weekly, ensuring 100% accuracy of financial data through cross-referencing with financial reports.Handled 50+ customer calls daily to update orders and respond to inquiries, achieving a 95% customer satisfaction rating via the company’s customer tracking phone system.Managed customer relationships, resulting in a 15% increase in new customers.Achieved a 92% resolution rate on customer complaints by following up via phone and email.Streamlined purchasing and payroll processes, reducing processing time by 20%.

Generate a lead pipeline for Brand Partnerships, Publisher Development, and Strategic Partnershipssales teamsCollaborate with Account Executives to ensure the successful hand-off of clientsMaintain clean record keeping of sales outreach and contacts in SalesForceCreate outreach campaigns to generate leads via email and LinkedIn messagingCold call using a dynamic script to effectively book meetings

Developed and maintained relationships with 10+ B2B clients, ensuring a 95% client retention rate by delivering personalized digital marketing strategies, including SEO, Google Ads, and website creation.Led sales calls for small to mid-sized businesses, resulting in a 25% increase in digital marketing service sign-ups over a 4-month period.Collaborated with the web development team to oversee 6+ client social media projects, ensuring timely delivery and 100% satisfaction on design, functionality, and SEO performance.Utilized CRM tools to track sales performance, client interactions, and lead management, contributing to a 20% reduction in sales cycle time by automating follow-ups and nurturing leads.

Advertised positions on Facebook and social media groups, resulting in a 20% increase in qualified applicants over a 6-month period.Administered pre-interview questionnaires; set up and held interviews for over 50 candidates monthly, reducing time-to-hire by 15%.Created and maintained employee records for 10 employees, ensuring 100% compliance with company policies and reducing recordkeeping errors by 25%.Conducted call monitoring sessions for an average of 20 employees weekly to ensure performance met established quality standards, resulting in a 95% compliance rate.Provided professional feedback on call monitoring results, improving employee performance by 10% based on post-feedback assessments.Evaluated, recorded, and transcribed complex interactions between callers and employees, providing actionable insights that improved customer satisfaction by 15%.Managed over 30 applicant inquiries daily with a 90% resolution rate, improving candidate experience and reducing follow-up inquiries by 20%.

Professionally fill the growing demand for international teachers throughout China. Education Professional that requires skills with being results driven, detail and customer oriented. Duties include database management, interviews, candidate assessment and coordination with other recuiters and finalize contract with CEO.

http://www.studyabroadineurope.comVisit potential partner higher education institutions Conduct meetings with and presentations to study abroad office, academic, and career services staffFollow up with high potential leads and hold advising sessions with students

Executed responsibilities in accordance with the organization's policies, procedures, and state, federal and local lawsSecured and process customer orders, manages day-to-day and long-term business of designated accounts. Responded and resolved all customer inquiries and discrepancies. Reviews daily Open Order report and Shipment report to monitor service levelsExecuted the monthly Specialty Account Evaluation reports; Interacts with Outsource Product Management team, Marketing and Demand Management on product availability for customer(s) based on customers request and made to order guidelinesInitiated the timely release and shipping of order orders based on customer requirements using SAP. Qualified potential new customers and administers required documentation for approval. Creates new customer profiles for key accounts with detailed information of customer terms and requirements.

• Serve as initial contact for all guests who check into the hotel• Organize, confirm and process all guest check-ins/check-outs, room/meeting room reservations, requests, changes, and cancellations, via in-person, telephone and email• Handle multiple tasks at a given time and remaining calm under pressure• Print daily contingency lists to have a record of all guests in case of emergency • Review daily reports and ensure that any outstanding requests or problems from the previous day are resolved • Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provided change• Develop and maintain positive working relationships with others; support team to reach common goals.

• Actively participated in brainstorming sessions and strategy meetings. • Applied company values and priorities to all communications, decisions, and actions. • Performed market research and interacted with company teams and public in order to plan marketing strategies • Implemented marketing initiatives, campaigns and strategies to promote service and brand name to potential customers. • Evaluated and monitored performance of service on the market.

• Lead in fundraising activities, creation of numerous letters and a growing volunteer network• Attended meetings directly with the CEO and creator to discuss steps, other organizations that could be contacted for donations and to revise letters to organizations and Government officials.• Created an online presence in social media websites.• Led in social media marketing to gain support and acknowledgement of the cause.

• Assisting with setup/breakdown of event space inclusive of 120 tent, pop-up banners, furniture, hot chocolate, heat lamps, branded tote bags, etc. • Communicating high-level brand messaging & clear explanation of various processes to consumers • Maintaining order and organization inside the truck during processes• Encouraging and driving traffic from the retailer location to the on site location• Replenishing hot chocolate, materials inside the truck, re-stocking tote bags, etc.

• Expanded and improved my business, team building and public speaking skills• Attended meetings for upcoming conferences and events• Connected with executive level members of different businesses during both phone conferences and on my own time for upcoming events. • Assisted CEO in organization and maintenance of the online member database in the organizations website.

• Advanced my skills in public speaking, learned Mandarin and Chinese culture first hand.• Assisted students in selecting and applying to colleges and study abroad programs in the U.S that match their personal and educational preferences, as well as supervising with the application and adaptation process.• Presented both written and oral material and explanations to raise cultural awareness in addition to language skills • Conducted weekly “English Salon” with 10 - 20 teachers to discuss English teaching methods as well as Western culture • Attended meetings with teachers and Board of Education English Language officials using Microsoft Powerpoint to present ways to improve English learning programs• Supervised class activities in classes of 40 - 70 primary and middle school students• Created and implemented enjoyable activities according to student’s education level and goals

• Provided product receivable and delivery/quantity count• Assisted customers while working alongside management

• Rearranged displays alongside management to better display products • Gave personal ideas to managers regarding future displays and sales• Assisted customers while working alongside management• Provided customer support, as well as gained cashier experience

• Stored, distributed and reconciled the daily distribution of medical supplies• Completed inventory updates using Microsoft Excel and restocked specialty procedure carts