Mckenzie Christman Email & Phone Number

Telecommuter

Madisonville, Tennessee

Ann Arbor

Act as a liaison between the loan officer and processing, from pre-application to post-closing, with a heavy focus on document collection and accuracy review. Direct assistance provided to 5 high-producing, wealth management loan officers, with a pipeline of up to 60 loans.Key Skills: In-depth review of qualifying factors (Income, credit, product stipulations, etc), appraisal orders and comprehension, deep understanding of each file and its unique obstacles.

Greater Detroit Area

Direct support to a top producing loan officer. Assist in all aspects of the mortgage process from pre-qualification to closing. Act as a first point of contact and liaison between the loan officer, client, processor, real estate agent, insurance agents, title company, underwriter, etc.

Greater Detroit Area

Direct support to a top producing loan officer. Assist in all aspects of the mortgage process from pre-qualification to closing. Act as a first point of contact and liaison between the loan officer, client, processor, real estate agent, insurance agents, title company, underwriter, etc. Envoy Mortgage LTD | NMLS #6666Washington - Envoy Mortgage LTD d/b/a Envoy Mortgage, L.P. - Consumer Loan Company License # CL-6666Consumer Access: http://nmlsconsumeraccess.orgCorporate Website: http://envoymortgage.com/Licensing & Disclosure: http://envoymortgage.com/licensing-and-legal-information/

Ann Arbor, Michigan

Direct support to 2 loan officers, assisting with mortgage loans from pre-application, all the way to post closing. Primary role was gathering underwriting conditions, reviewing title & appraisals, following up with clients, create real estate flyers, and anything else thrown at me, no matter how small.

Hartland, Michigan

In my role as a universal banker, I was the primary point of contact for all clients seeking to expand their relationship with FirstMerit. This included new deposit accounts, secured/unsecured loans, lines of credit, etc. I was also cross-trained to run a teller window which allowed me additional opportunities to sell add-on benefit products to our clients.

Lansing, Michigan Area

-Direct support to manager-Heavy focus on loan applications, primarily home equity.-NMLS registry required-Sales goal intensive position - Responsible for 80% of the branch's sales results-Earned a spot in the Citizen's Bank CEO Club after 7 months in the role.-100% customer service score in most recent survey session against the company average of 83%-Responsible for motivating teller line, as well as holding them accountable for sales results and excellentcustomer service-On-boarding and follow-up of clients on a regular basis.-Contribution to maintaining our current position as 2nd place branch for our region and 67th in the entirecompany (out of 209)-Minimum of 8 referrals to business partners (Mortgage and Certified Financial Planner/ Financial Advisor/Investment Specialist), with a focus on obtaining specific appointments.-Responsible for client retention, as well as the retention of large CD investments through follow-up andproactive contact.

General Studies

Activities and Societies: N/AGeneral studies with a focus on English and Art

Diploma, General Studies

Activities and Societies: Symphonic Band, multiple art classes, graphic design, honor's English courses.Voted "most promising artist.".