Keo Bora Email & Phone Number

Phnom Penh, Cambodia

• Manage and coordinate regular project meeting with designer and consultants.• Manage the design change process.• Follow up the design consultants in order to have full design documentation issues within the design schedule and as per design brief requirement.• Prepare a work breakdown structure by breaking down the complete work into packages.• Validate the final BoQ and identify long-lead material and equipment.• Coordinate the submission of sample material and equipment from the supplier.• Review and manage the overall tender process (Pre-qualification, invitation, submission, analysis) then do the final tender evaluation and contract preparation.• Follow up the lists of main equipment/material order from the supplier and contractor.• Manage the contracts from issue to termination.• Propose the internal construction organization set up.• Follow up and review the weekly and monthly report of the project progress and relevant matters.• Regularly review apnd update the project master schedule, notify and relevant party that is in delay.• Assist the project manager in resolving any contractual disputes.• Coordinate the collection of all document such as as-built drawing, handover certificate, T&C report etc.• Take meeting minute and be as interpreter for VC in weekly meeting with key contractor/Hotel.• Review and double check all the related document before submit to Vice Chairman.• Prepare the letter as instruction from Vice Chairman and send it to the site.• Keep checking and review the material price list in the Market and find out more supplier

Hcm City

•To know and be able to analyze the market in Cambodia & Laos.•To building up the relationship of Michelin brand with importer, dealers and end users.•To create the development of sales volume and Share Of Market (SOM) in Cambodia & Laos.•To negotiate with importer to reach sale target as part of a plan. •To deploy plan of actions for importer in Cambodia & Laos.•To contribute to promotion events and carry on importer’s campaigns to dealer and end users. •To develop (together with importer) and deploys the necessary tools and documentations which are to be used with customers e.g. price list, tools or equipment, dealer card, end user card, etc.•To collaborate with concerns parties to ensure all importer’s issues (Ex: Credit, billing supply) are effectively treated.•To manage/ implement distribution approach methodology and partnering programs.•To record dealers, end users and all information concerning into Bibforce system (CRM).•To develop a performance report and circulation to Central office.•Accountable for the level of credit, the solvency of importer.•To manage purchase quantity, revise back order, review SISO report, do forecast.•Improves basic technical knowledge to importer’s technical team, dealers and end users.•To support importer on end user visit and follows up the performance of tyre. •Inspect vehicles and tracking tries, including provide the recommendation suitable pattern, air pressure and vehicle checking report.

Cambodia

• To develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.• To organize and supervise team member to reach target, sales person and Air-conditioner engineers.• To Prepare and implement sales strategy /monthly sales plan.• To prepare necessary action plans to increase lead sales, sales result and improve the market.• To follow up and analyze the profit and commercial indicator.• To provide training and coaching for team member.• To co-ordinate and problem solving with internal related department.• To do calculation and provide a flexible price depend on individual customer need.• To provides timeline feedback to management regarding performance.• To do direct report to Managing Director. • To maintains accurate records of all sales and activity reports submitted by sale staffs.• To work with LG Cambodia and LG Thailand in order to make PO or resolve problem.• To find and co-ordinate with supplier and/or sub-contractor during the project implementation.

• Ensure achievement of sales target. • Make sales call at least 5 (both new and existing) per day.• Generate/explore new business opportunities in Telecom industry.• Identify and qualify prospect, and then convert them to become our customers. • Do direct selling of company products, services and solutions to the prospects and customers in Telecom industry. • Effectively implement an overall sales plan and strategy for company products and services set by company.• Collaborate with product manager to ensure the vendor target is met.• Escalate the task if it is beyond capacity. • Provide real time market and competitors information in industry to Direct Manager.• Provide the sales reports such as Weekly Sales Call Plan, Sales Forecast Revenue, Win-Lost Report, opportunities list and Daily Activities to Direct Manager.• Update account information into internal CRM (Customer Relationship Management) such as activities, customers contact, Accounts, sales opportunities and competitor activities.• Deliver the world-class service to our customers.• Perform other tasks requested by supervisor as and when needed

• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails. • Find good solution for customer to full fill their need.• Seeking for new strategy to overcome customers’ objections.• Prepare documents, sales contract and report for weekly and monthly to management. • Gathering market and customers’ information and seeking for new strategy.• Representing the organization at trade exhibitions, events and demonstrations.• Negotiating variations in price, closing the deal.• Advising on forthcoming product developments and discussing special promotions.• Work closely with technical team to check on the progress of accounts and up sales.• Conduct market research and analysis, participate in strategy to do sales planning.• Identify prospects: target enterprise, access customer profile with market intel and pre-sales.• Provincial sales monitoring

• To work as part of a team with other - Customer Service and/or Technical Support Professionals and a Team Manager• To take incoming telephone enquiries, complaints and questions from customers.• Using appropriate listening skills, questioning skills and empathy skills to gather the relevant information relating to the customer’s concern• Wherever possible, using the agreed procedures, to attempt to resolve any query or concern in the course of the phone call• Following up repairs status of the customer’s phone problem.• To make any ad-hoc outgoing calls to customers as required resolving an outstanding query• To escalate any enquiries or unresolved issues which cannot be completed within the agreed procedures• To ensure that all promises made on the call are delivered• To capture all relevant information on internal SCICOM system.• To ensure enough information is captured on internal systems so that a colleague can understand what occurred and has been agreed to on the call.• To proactively identify areas for service and procedural improvement and make recommendations to the Team Manager.• To undertake any administration tasks delegated by the Team Manager.• To respond positively and openly to feedback from Team Manager and colleagues, and put into practice advice on how to improve.• To participate fully in the team, taking part in regular team meetings and buzz sessions, giving feedback and ideas to colleagues and to the Team Manager.• To work to agreed productivity and quality standards (e.g. log-on time, talk time, customer satisfaction monitors).

Bachelor Of Applied Science - Basc, Electrical, Electronics And Communications Engineering, Good

Bachelor Of Foreign Language, English

Emgineer, Electronic And Telecommunication