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Digital product and strategy team leader driving revenue growth and customer retention using the following tools: 1) Subscription-based programs2) Loyalty and rewards programs3)Targeted/personalized offers, rewards, and challenges to promote/change customer behavior4) Cross functional offerings (pricing/bundling of internal offerings). 5) PartnershipsIn my current and past roles, I have extensive experience leading cross-functional groups of business strategy, data science, finance, UI/UX, mobile/web developers, digital marketing, in-store experience, and operations teammates to successfully launch and support customer facing features, experiences, campaigns and programs.
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Vice President, Strategic AccountsKigo Jun 2024 - PresentSt. Paul, Mn, Us -
Metrical Digital Product Advisory CouncilMetrical, Inc. Mar 2024 - PresentCalifornia, Us -
Loyalty Strategy ConsultantEg America Mar 2024 - Jun 2024Westborough, Massachusetts, Us -
ProductOutliant Jan 2024 - Mar 2024Austin, Texas, Us -
Head Of Product, Loyalty And SubscriptionsThe Honest Company Jul 2022 - Jul 2023Los Angeles, Ca, UsOwned and accelerated Honest’s digital product roadmap and lead cross-functional team of 20+ developers, UX, creative, and category managers in executing Honest’s digital go-to-market strategyCreated, built and launched Honest’s first loyalty program within six months, delivering churn reduction among Honest subscribers and a substantial lift in Average Order Value.Manage subscriptions business accounting for over half of Honest’s DTC revenue. -
Manager, LoyaltyPilot Company Jan 2019 - Jul 2022Knoxville, Tn, UsManage team executing the following initiatives: - Subscription-based programs- Targeted/personalized offers, rewards, and challenges to promote/change customer behavior- Cross category offerings (pricing/bundling of internal offerings and services). - PartnershipsP&L responsibility for Pilot's $XXX million points economy. -
Lead-R ProgramPilot Company Jul 2018 - Jul 2022Knoxville, Tn, UsSelected for leadership program for high potential leaders- 6 month rotational program - Ongoing coaching and leadership education -
Principal StrategistPilot Company Sep 2020 - Oct 2021Knoxville, Tn, UsTapped to lead special 1 year project focused on diesel pricing strategy -
Mba StudentNorthwestern University - Kellogg School Of Management Aug 2016 - May 2018Evanston, Illinois, Us -
Mba Summer Intern, Retail Branded PartnershipsStarbucks Jun 2017 - Aug 2017Seattle, Wa, Us• Built plan to increase snack category revenue by improving sourcing, testing, and negotiation practices with 10+ external brands. • Created innovative product recommendation concept and recommended external technology partners to improve customer in-store experience and increase attach rate. -
Mobile Strategy ConsultantMobiquity Inc. Jan 2013 - Jul 2016Waltham, Ma, UsIn my role as a strategy consultant at Mobiquity, I worked closely with clients from several industries to identify how mobile solutions could impact their organizations. Through researching and presenting cutting edge mobile trends, leading high-energy collaborative brainstorms and workshops, and working closely with user experience professionals, designers, developers, and systems architects at Mobiquity, I created innovative mobile solutions for core business challenges, and advised clients on how to bring them to market. Through my work at Mobiquity, I published multiple white papers on mobile thought leadership topics and blogs about emerging trends. I also had the opportunity to speak to MBA students about mobile technology as a guest lecturer at Boston College and Babson. -
Senior Research AnalystEgon Zehnder May 2012 - Jan 2013Zurich, ChAs a Senior Research Analyst at Egon Zehnder, I led telecommunications research in the US for a global management consulting firm. I identified corporate structure, strategy, strengths and weaknesses for companies within the wireless and semiconductor industries, and created pitches and white papers for business development purposes within the telecoms and mobility space. -
AnalystYankee Group 2011 - May 2012Boston, Ma, UsAs an analyst at Yankee Group, I created and delivered thought provoking qualitative and quantitative research and consulting centered around machine to machine (M2M) technology in both domestic and international markets. My research provided strategic insight into specific vertical markets, including smart grid, mHealth, telematics, ATM/POS/Kiosks, security, digital signage, and industrial applications. I published one of the first global M2M forecasts, and authored several highly-read reports. I also spoke frequently at industry conferences and events. -
Research AssociateYankee Group Jun 2010 - Jul 2011Boston, Ma, UsAs a Research Associate at Yankee Group, I provided strategic insight into specific vertical markets, including utilities, mHealth, fleet management, ATM/POS/Kiosks, security, digital signage, and industrial applications. In addition to authoring several individual pieces, I co-authored several reports with other members of the Enterprise Mobility team, and helped coalesce insights from several analyst colleagues into company-wide reports. -
Sector ChiefNetrocity Design And Information Systems, Inc 2008 - May 2010As a sector chief, I analyzed news trends and created industry insights in energy, telecommunications, and political sectors. I took the lead in onboarding new clients onto the platform and helped energize them about News Patterns' potential for discovering unique market trends. As part of my role, I also curated a custom weekly newsletter for a Fortune 50 oil company and presented weekly insights to a US congressional candidate.
John Keough Skills
John Keough Education Details
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Northwestern University - Kellogg School Of ManagementMaster Of Business Administration - Mba -
Wake Forest UniversityEconomics And Chinese (Double Major)
Frequently Asked Questions about John Keough
What company does John Keough work for?
John Keough works for Kigo
What is John Keough's role at the current company?
John Keough's current role is Vice President, Strategic Accounts.
What is John Keough's email address?
John Keough's email address is jk****@****inc.com
What is John Keough's direct phone number?
John Keough's direct phone number is +160352*****
What schools did John Keough attend?
John Keough attended Northwestern University - Kellogg School Of Management, Wake Forest University.
What are some of John Keough's interests?
John Keough has interest in Toby Keith, Green Day (Band), Eminem, Jack Johnson, Chamillionaire, Foo Fighters (Band), Eagles, Shakira, Kelly Clarkson, Toni Braxton.
What skills is John Keough known for?
John Keough has skills like Market Research, Strategy, Mobile Devices, Mobile Applications, Telecommunications, Start Ups, M2m, Wireless, Competitive Analysis, Business Development, Enterprise Mobility, Strategic Partnerships.
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