It Desktop Support Engineer
Current- Provide technical expertise and hands-on support of end user infrastructure(hardware, software/Ios)including but not limited to windows laptops, Wyse virtual VPC,and other office technical equipment
- Work Jointly with other IT verticals to remedy issue
- Support both remote and onsite users with all software /hardware requests
- Maintain IT ticketing system and standards using Cherwell
- Manage and maintain hardware procurement and asset inventory for the company
- Responsible for doing round ups to all floor for teams/Webex meeting rooms