Kerell Maxwell Email & Phone Number

Boca Raton, Florida, United States

The National Council of Compensation Insurance Holdings, Inc. is a not-for-profit organization committed to the collection, management, and distribution of information that serves and adds value to the workers compensation industry and all of its stakeholders.Designs and delivers new employee training and ongoing technical training for production departments within Customer Operations.Participates in performance excellence and quality programs to ensure the effectiveness of training.Partners with management for strategic planning and execution of training programs and provides subject matter expertise in a variety of settings. Develops and maintains divisional training materials.Assists staff with testing as business system applications are developed or enhanced.

Boca Raton, Florida, United States

Gathered and analyzes data for potential business expansion.Identified specific business opportunities.Influenced stakeholders to support business projects.Assisted with project management for selected projects.Coordinated with different departmental teams to produce better business outcomes.Tested business processes and recommend improvements as necessary.

Boca Raton, Florida, United States

Used multiple on-line systems and documentation from employers, insurance agents, and/or carriers to:1. Research and analyze data to appropriately calculate and issue experience rating factors.2. Determine whether to combine, transfer or separate employer claim history after review and evaluation of complex business ownership structures.

Boca Raton, Florida, United States

Utilized knowledge of filed regulatory manuals, and provided detailed explanations/educates customers on the appropriate use of rules for unique business related inquiries. Analyzes claim and payroll information from insurance carriers to explain yearly variations in worksheet calculations. Provided technical instruction to insurance agents and insurance carriers regarding payroll, loss and insured ownership information. Assisted with on the job training for new hires through coaching.

Taught English language to foreign students from 2-16 years old. Used Total Physical Response (TPR) to maneuver around language barriers in the online teaching environment. Used props and other nonverbal forms of communication to communicate and engage with the children.

Fort Lauderdale, Florida

Nova Southeastern University is a private, not-for-profit university of quality and distinction that engages all students and produces alumni who serve with integrity in their lives, fields of study, and resulting careers.Guided school applicants through the application and admission process by helping them assess their skills, education and career goals. Reviewed applications for prospective students and contacted applicants once their applications were ready for review by an admissions counselor, notifying them of any outstanding documents.

Largo, Maryland

Women of Wisdom empowers the feminine dreams and spirits through authentic, intimate, transformative, and healing experiences where women share stories, acknowledge wisdom and transforms personal and collective consciousness. Coordinated and facilitated workshops geared towards personal, professional, and academic development for a program of over 60 college females students 18 and above.Provided academic advisement services to an average of five students daily. Supervised three interns. Provided mentoring services for at least three students daily.Conducted daily intake sessions.Communicated and collaborated with appropriate departments to help students with their financial aid obligations, along with providing information on scholarship opportunities, academic progress, and life after graduation.

Arlington, Virginia

Managed over 100 inquiries daily, to achieve prompt contact and performance activity for weekly goals.Assisted other personnel and departments with data collection and problem solving. Counseled and coached at least three students daily who had complications matriculating through their program of study.Performed campus tours and presented monthly academic workshops at open house sessions.

Bowie, Maryland, United States

Assisted customers with processing transactions, such as deposits, withdrawals, loan payments and account discrepancies.Informed customers about bank products and services.Maintained and balanced cash drawers and reconciled discrepancies.Handled currency, transactions and confidential information in a responsible manner.Followed all bank financial and security regulations and procedures.

Master Of Arts - Ma, Counseling Psychology

Activities and Societies: Graduate Assistant; Golden Key International Honor Society; National Society of Leadership and Success; Psi Chi.

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Delta Sigma Theta Sorority, Inc., Resident Assistant, National Council of Negro Women, Residence Hall.