Kerem Coskun

Kerem Coskun Email and Phone Number

Commercial Technology and Analytics Director | CoE Head (Sales and Marketing) @ Şişecam
İstanbul, İstanbul, TR
Kerem Coskun's Location
Istanbul, Istanbul, Türkiye, Turkey
Kerem Coskun's Contact Details

Kerem Coskun personal email

About Kerem Coskun

Marketing and sales professional with both strategic and hands-on expertise in a variety of industries including telecom, banking, insurance, pension, manufacturing, retail, affinity marketing & management consultancy. 20 year career includes 17 years of company, department and team management. Proudly proficient in building successful, customer oriented and value-creating organizations / systems; and effectively managing them with a proven track record of success.

Kerem Coskun's Current Company Details
Şişecam

Şişecam

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Commercial Technology and Analytics Director | CoE Head (Sales and Marketing)
İstanbul, İstanbul, TR
Employees:
7490
Kerem Coskun Work Experience Details
  • Şişecam
    Commercial Technology And Analytics Director | Coe Head (Sales And Marketing)
    Şişecam
    İstanbul, İstanbul, Tr
  • Şişecam
    Commercial Technology & Analytics Director | Coe Head (Sales & Marketing)
    Şişecam Jun 2022 - Present
    Istanbul, Turkey
    - Responsible for all commercial system, technology & platform initiatives including ERP, CRM, e-commerce, pricing, analytics...- Head of Commercial Center of Excellence Team designing & implementing SAP S4 HANA, one of the biggest ongoing SAP transformation projects in the world.
  • Oyak Çimento Beton Kağıt Grubu
    Group Export Manager
    Oyak Çimento Beton Kağıt Grubu Nov 2020 - Jun 2022
    Istanbul, Turkey
    - Foreign trade operations for cement and other materials.
  • Oyak Çimento Beton Kağıt Grubu
    General Manager At Unye Cem Srl / Romania Company Manager At Oyak Çimento Beton Kağıt Grubu
    Oyak Çimento Beton Kağıt Grubu Mar 2018 - Nov 2020
    Constantza County, Romania
    - Sole responsible of the Romanian subsidiary company.- Sales up 210%, Collection up 30%, Revenue up 240%.- (+) profitability first time in 13 year company history.- Record annual revenue of USD 11 M.
  • Back-Up, Affinion
    Head, Retail Sales
    Back-Up, Affinion Aug 2016 - Feb 2018
    Istanbul, Turkey
    - Managed all retail sales of “Back-Up” brand.- Responsible for USD 14M sales budget, 3 managers and 50+ sales personnel for all sales, renewal and churn prevention activities.
  • Doğan Müzik Kitap Mğz. Paz.
    Director - Crm & Customer Services
    Doğan Müzik Kitap Mğz. Paz. Feb 2015 - Aug 2016
    Istanbul, Turkey
    - Built D&R’s own CRM system and in-house loyalty program, taking D&R out of Paro and saving USD 200K annually during the process.- Managed CRM, Customer Services and Call Center units
  • Eureko Sigorta
    Crm & Customer Satisfaction Manager
    Eureko Sigorta Feb 2011 - Feb 2015
    Istanbul, Turkey
    - Insurance CRM lead for biggest bancassurance project in Turkey with Garanti Bank.- Built operatonal and analytic CRM, NPS, CEM systems.- Complaints down 70%, customer satisfaction up 2%.
  • Turk Telekom
    Customer Segmentation Manager
    Turk Telekom Dec 2009 - Feb 2011
    Istanbul, Turkey
    - TTNET (Internet) Lead of Programme One, biggest convergence project in Turkish history. (Turk Telekom, TTNET, Avea system merger)- Managed all CRM and segment operations.
  • Peppers & Rogers Group
    Management Consultant
    Peppers & Rogers Group Sep 2007 - Dec 2009
    Istanbul, Turkey
    - ADC, process improvement, CRM, churn prevention, contact center projects for Telecom and Banking in Istanbul, Ankara, Doha, Riyadh.- Business development contribution of USD 3M.
  • Akcansa
    Marketing & Planning Specialist
    Akcansa Apr 2005 - Sep 2007
    Istanbul, Turkey
    - Reporting directly to Assistant General Manager.- Led Customer Value Added project for cement products.- Coordination of all sales regions from HQ.

Kerem Coskun Skills

Crm Strategy Telecommunications Business Strategy Project Management Segmentation Management Consulting Marketing Management Management Team Management Product Management Customer Experience Business Planning Marketing Strategy Business Analysis Product Marketing Analytics Customer Relationship Management Leadership Business Process Improvement Change Management Business Intelligence Consulting Customer Retention Customer Experience Management Performance Management

Kerem Coskun Education Details

Frequently Asked Questions about Kerem Coskun

What company does Kerem Coskun work for?

Kerem Coskun works for Şişecam

What is Kerem Coskun's role at the current company?

Kerem Coskun's current role is Commercial Technology and Analytics Director | CoE Head (Sales and Marketing).

What is Kerem Coskun's email address?

Kerem Coskun's email address is kc****@****.com.tr

What schools did Kerem Coskun attend?

Kerem Coskun attended Koç Üniversitesi.

What skills is Kerem Coskun known for?

Kerem Coskun has skills like Crm, Strategy, Telecommunications, Business Strategy, Project Management, Segmentation, Management Consulting, Marketing Management, Management, Team Management, Product Management, Customer Experience.

Not the Kerem Coskun you were looking for?

  • Kerem Dicle Coşkun

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  • Kerem Coşkun

    Elektrik-Elektronik Mühendisliği Öğrencisi - Iitc ( Uluslar Arası Bilgi Ve Teknoloji Topluluğu) Proje Koordinatörü
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  • Kerem Coşkun

    Software Engineer At Aselsan
    Bursa, Türkiye
  • Kerem C.

    Student At Bilkent University
    Ankara, Türkiye

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