As a Virtual Assistant, I can perform various administrative tasks, CRM expertise, answering emails, scheduling meetings, follow up Leads regarding their reservations and making travel arrangements.I am a cold email marketing expert. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects. I can send massive outreach campaigns minumim of 1000 per day and has an expertise in Data-mining. I also have 6 years experience as a Customer Service Representative and was endorse to Quality Analyst team. And with a proven track record of delivering excellent customer service and a passion for helping others, I am confident in my ability to contribute effectively to your team.In my previous role, I consistently exceeded customer expectations by resolving inquiries, providing product information, and handling complaints with professionalism and empathy. I am adept at using various communication channels, including phone, email, and live chat, to ensure a positive customer experience. My ability to quickly grasp product knowledge and company policies allows me to respond to customer queries accurately and efficiently.
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FreelanceFisher Global Development Aug 2023 - PresentTexas, United States -
Customer Service RepresentativeConcentrix Oct 2022 - Feb 2023PhilippinesAnswering inbound calls and placing an order in behalf of Walmart. Working 8hours shift. -
Inbound Customer Service RepresentativeConcentrix Oct 2022 - Feb 2023Philippines -
Customer Service RepresentativeTtec Sep 2021 - Oct 2022PhilippinesAnswering inbound calls from US. Placing a phone orders and fixing technical issues. Former Support Coach and Quality Analyst. -
Inbound Customer Service RepresentativeTtec Sep 2021 - Oct 2022Philippines -
Customer Service RepresentativeTeleperformance Jan 2020 - Aug 2021PhilippinesAnswering inbound calls for Healthcare account and assisting members regarding their claims. -
Inbound Customer Service RepresentativeTeleperformance Jan 2020 - Aug 2021National Capital Region, Philippines -
Outbound Sales RepresentativeTeleserve Jan 2018 - Jan 2020National Capital Region, Philippines
Keren Chin Education Details
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Tourism And Travel Services Management
Frequently Asked Questions about Keren Chin
What company does Keren Chin work for?
Keren Chin works for Fisher Global Development
What is Keren Chin's role at the current company?
Keren Chin's current role is Virtual Assistant.
What schools did Keren Chin attend?
Keren Chin attended Colegio San Agustin-Bacolod.
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