Keren Dobkovsky Abrahami Email & Phone Number

Israel

Tel Aviv, IL

Palo Alto, California, US

Leading U-Assist real time agent assistance that empower agents to deliver the best customer experience based on AI and automation.In my position, I am leading a team that manages product lifecycle: from requirements gathering through to solution definition and design as well as execution, deployment and customer success. Working closely with enterprise.

Alpharetta, GA, US

Jacada focus is on Customer Service Automation.As the owner of Jacada Low code/No code Platform, I have led the design & development of a "Chat Bot Framework" for Virtual Assistant, used over multiple modals and Agent assist solutions to improve agents work in contact centers.As part of my role I was responsible for product roadmap, gathering requirements.

Tel Aviv, IL

Product manager @ Wix' app market. Lunched 2 applications from ideation to production "Wix events" and "Wix Forum"

Arti's vision was to create a platform for the self-published authors, enabling them to do self-publicize to reach new readers and increase sales.As a founder I was focused on developing the concept of Arti, by recognized the pain of specific groups and designed a product that will address these needs. - Created and launched Arti's website for Alpha's.

Ourboox.com is a platform for creating and sharing digital books. * Identified new users' sectors and used a guerrilla marketing technique in social media platforms, resulting traffic into the website and new users. * Redesigned the product according to the Hooked model to create a viral product and better experience to the user, which led to better.

petah-tikva, IL

* Developed from zero the concept of Armon Hasfarim - interactive children's book applications.* Brought the product to a commercial level, hundreds of applications were purchased.* Built and executed the product strategy, as well as aspects of product management, marketing plans and business development.* Initiate partnership with Samsung Israel and HIT.*.

petah-tikva, IL

* Lead large scale projects for companies such as: Egged & Yellow pages. * Wrote solution specification documents. (PRD/MRD) * Managed technology vendors and teams of developers and QA. * Managed ongoing work after the projects were launched. * Client facing - both in marketing and technology issues.

IL

* Responsible for international projects for a multiple thousand Euros.* Wrote technical design of projects* Managed all project aspects such as time, resources and milestone achievements.* Part of the sales process - presale for European clients.* Managed and trained the project team members, including developers and QA people.* Development of NLP QA.

* Head of R&D team of the psychometric division.* Teacher in psychometric courses and high school mathematics courses.

B.Sc, Management And Industrial Engineering

Education record