Keri Bylsma Email & Phone Number

• Spearhead the operations of the Caregiver Kicks program by fostering robust vendor relationships and orchestrating targeted marketing campaigns. Leveraged research data to surpass the program's annual goal of providing.
• Skillfully managed the closure of a $45,000 grant fund earmarked for an internal pilot initiative. Played a pivotal role in enhancing the coordination of social resources within King County.
• Successfully orchestrated the programming workstream for the launch of dependent medical coverage. Oversaw all aspects, including facilitation of meetings, construction of program documentation, employee training, and.
• Lead contract negotiations and finalization with external vendors, ensuring favorable terms and optimal value for the organization.
• Champion the Trust's engagement in the Union's annual convention, reinforcing its presence and mission within the community
• Formulate team objectives and delineate responsibilities aligned with the Trust's strategic goals and roadmap.

• Formulated, drafted, and executed policies, board actions, and contracts aligned with Trust priorities and goals.
• Managed multiple projects concurrently, including a successful launch of dependent dental coverage, laying the foundation for comprehensive dependent coverage in the future.
• Developed and maintained reporting metrics, enabling staff to monitor vendor contractual service level agreement obligations.
• Led multiple rounds of user acceptance testing, overseeing documentation, training, and execution.
• Established training standards and resources for internal and external partners.

• Documented, investigated, and conducted root cause analysis for deviations and customer complaints, enhancing donor safety and product quality.
• Achieved industry-standard product yield for the first time since 2015.
• Ensured compliance with state regulations, FDA, EMA, OSHA, CLIA, and cGMP by directing and monitoring all center processes.
• Prepared quality analyses, tracked issues, and implemented corrective and preventive actions.
• Provided leadership to quality staff, offering feedback and additional training.
• Conducted audits across at-risk centers, implementing process improvements that extended federal licensing.

Greater Seattle Area

• annually.
• Analyzed financials, staffing, and yield to reduce cost per liter by approximately 12% annually.
• Utilized forecasting techniques, eliminating over $100,000 in wasted supplies while increasing storage capacity.
• Implemented processes to enhance donor satisfaction, decrease wait times, and mitigate yield issues.
• Prepared weekly financial and operational reports, implementing necessary processes.

Greater Seattle Area

• Achieved top-line revenue exceeding $5 million, consistently meeting clinic-level profit targets.
• Managed day-to-day operations, including staff management, metrics, inventory, and licensing.
• Reduced average wait times for physicals and urgent care visits by 32 minutes.
• Successfully managed two national accounts and two clinics from 2016 to 2017.

• Authorized diagnostic imaging and surgeries for 20 physicians. Completed coding, billing and processing of insurance payments. Created cost estimates and set up budget plans

• Scheduled appointments, maintained health records and inventory management.

• Chosen as EMR Super User to assist in training and transition within the clinic. Answered phones, scheduled appointments and surgeries, and obtained authorizations.

Kirkland, WA

• Obtained authorizations and scheduled appointments and surgeries. Planned events and kept both professional and personal calendars for physicians.
• Medical Assistant responsibilities included writing chart notes, taking x-rays, managing patient care, and assisting physicians in procedures.