Keri Cavanagh Email & Phone Number

Boston, Ma, Us

Rockland, Massachusetts, United States

Sr. Dir, Head of Contract Management, Market Access & Patient Solutions. 2021 to PresentSr. Dir, Head of Contract Management, Market Access & Customer Solutions. 2020 to 2021Dir, Head of Contract Management, Market Access & Customer Solutions. 2018 to 2020My focus on developing and managing processes across all market access contracting decisions results in defining and implementing procedures to align cross-functional teams among managed markets, finance, government pricing, legal, marketing, and compliance operations. Through a cohesive approach, my team and I project and resolve issues to protect stakeholder interests while processing approximately 500 rebate packages and submitting 200+ proposals annually.Furthering my established reputation as the “go-to” for best practices, brand ideals, and risk management, I serve committee leadership including Pricing Governance, Contract Assessment, Business Cases, and chaired the Engagement Council for Market Access Operations to ensure implementation and corporate-wide adoption of industry best practices that maintain brand ideals and corporate interests.Most important to my individual and collaborative successes include directing large teams interacting to capture opportunities and drive growth. Educating customers, partners, and stakeholders with comprehensive, evidence-based analyses, modeling, assumptions, recommendations, and solutions delivers scenarios that optimize strategic financial and operations objectives. For short- and long-term approaches to continuous improvements, I created and maintain consistent business rules and playbooks that include appropriate reporting and compliance developed through collaborations with Finance, Legal, Government Pricing, Compliance, and other internal partners. Finally, my setting and communicating objectives support impactful performance appraisals and, by delivering ongoing feedback and mentoring, drive individual contributions for optimized team results.

Rockland, Massachusetts, United States

Assoc Dir, Contract Operations, Market Access & Customer Solutions. 2016 to 2018Sr Mgr, Customer Contracting, Managed Markets. 2014 to 2016Mgr, Customer Contracting & Analytics, Managed Markets. 2013 to 2014Through progressive roles of increased accountabilities, I delivered opportunities for growth through consistent and comprehensive contract proposal support with business cases incorporating rationale and ROI. Cementing Serono’s reputation as an industry leader focused on customer success, I timely prepared and submitted contract proposal requests to clients and drafted complex commercial contracts that aligned the client’s mission, agreements, and industry best practices. My key contributions across these roles required projecting needs and expectations and preparing annual contracting plans for leadership’s annual budgeting operations and planning. By tracking and managing active and pending contracts while maintaining Contracting & Operations policies and procedures, I successfully monitored contracts and contract performance to ensure contractual requirements were timely met and in keeping with quality expectations. Representing Serono’s mission, goals, and best interests, I engaged in complex negotiations to maximize Serono’s position relating to terms and pricing while also fostering positive relations through fair and best practices. I also reviewed existing commercial contract content to ensure compatibility with updated business processes.Finally, to improve operations for internal teams, vendors, and customers, I identified and resolved or mitigated system deficiencies by creating improvements impacting workflow processes. My efforts on optimizing and unifying/streamlining cross-functional operations resulted in trimming five business days off workflow processes and motivated team members to drive continuous process improvements.

Cambridge, Ma

My early role in Contract Operations required comprehensive management of approximately $60M in funded contracts while simultaneously delivering 60+ proposal submissions to various agencies in FY13 alone. Serving as the primary contact across all processes, procedural, and operational issues, I timely addressed and resolved government and commercial contract administration, proposal submission, business operations, and compliance questions. This complex and demanding role required continuing professional development and honed my expertise in CPFF, FFP, T&M, and cost reimbursable contracts, as well as the procedures governing salary cap requirements and regulations across lab operations.By leveraging my communications, relationship building, and collaborative skills, I was able to serve laboratory-wide operations through proper contract setups, invoicing, cash flow management, financial administration and monitoring, as well as through critical cost controls. I also worked closely with the Director, Engineering Leads, Program Managers, and Program Administration as an integral team member tasked with business development. My collaborations with the Biomedical Programs Office of Strategic Planning team prompted target market discussions and customer expansion opportunity identifications. By contributing to discussions on transitioning projects to sponsors for commercialization, I was instrumental in expanding Draper’s government customer base to commercial sponsors.By educating the VP of Programs on negotiation strategies of non-standard terms and conditions, I delivered recommendations and justifications for sound business decision-making while also protecting corporate interests through proper management of intellectual property matters and technology transitions.

Doctor Of Law (J.D.)

Bachelor'S Degree, Health Management And Policy