Working with Capabilities management team to bring together the tools needed to issue EITaaS into fruition throughout the Air and Space Force.

Liaison for the customers of multiple AMC TACC programs. Develops new requirements for current programs and helps with sustainment requirements with others.

Environment Manager for three main DPS environments to include: planning outages, keeping leadership up to date on health of environments, monitoring and deciding if patch/update/etc. has been installed correctly depending on capabilities of environments.

Project lead on Base Information Transport Infrastructure program (BITI) BITI provides cyber infrastructure for Air Force networks around the globe Currently BITI government representative for 16 bases Tasked with ensuring Requirements are upheld regardless of any changes occurring Ensure that contractor is held accountable for changes requested or made through involving staff level associates Staff level associates are briefed and able to make a better decision when taking information up the chain Monitor project and make decisions on schedule slips and increased budget Current bases make up $10-14 million of total BITI budget of $42 millionProject Lead on Second Generation Wireless Local Area Network (2GWLAN) Expedite change requests through coordination with customers and the Project Management Office Over 70 current requests in the queue that are worked daily

- Technical lead at Center for AF-wide initiative concerning consolidation of data centers and producing IT efficiencies. Assisting in the development of criteria for the migration of applications to an Enterprise centered solution. Self-starting facilitator who thinks outside of the box for solutions.- Hand-picked organizational lead for coordination of project requiring collaboration of multiple organizations AF-wide to repair an issue within the AMC network to allow help desk personnel to reach remote clients to perform tier 1 services- Organizational lead for Department of Defense (DoD) Visitor program allowing any DoD employee to access home station resources regardless of current location resulting in immediate productivity upon login- AF Enterprise coordinator for Windows 7 Standard Desktop Configuration deployment impacting 700K+ users world-wide increasing software interoperability

- Researched information for complex reports and presentations given to management on a daily and weekly basis- Authored professional correspondence to customers.- Designed multiple graphics for reusable presentations including designing templates used agency-wide - Compiled multiple sources for and re-designed agency writing guide used agency-wide- Rapidly learned and mastered various computer programs; - Built a complex graphical display of valued information (Dashboard) that is used enterprise-wide with Crystal Xcelsius software- Tracked multiple projects for compliance with previously established milestones- General knowledge of systems and networks, procurement and contract management, managerial finance, project management, systems analysis, design, and implementation and IT security- Adept in use of Microsoft Office 2007 including Word, PowerPoint and Excel; Produced multiple spreadsheets/presentations regularly- Experienced in simple HTML development for projects/websites- First point of contact for individuals having problems accessing Community of Practice website accessible Air Force-wide

- Oversee front-office operations and provide impeccable customer service:- Immersed in troubleshooting customer systems at local repair shop- Performed initial inspections of systems to determine probable causes for dysfunction- Performed numerous malware cleanups; Optimized Windows operating systems stability and speed - Built new systems and upgraded older hardware for increased usability and speed