Katy Eriks work email
- Valid
- Valid
Katy Eriks personal email
- Valid
Katy Eriks phone numbers
I am a customer experience passion person. After spending years working in retail stores where we were given no information, guidance, or insight into the workings of the online store, I knew that if I was ever in a position to make a change I would. At SuitShop, it's important for all team members whether they work in store or at home to be empowered to answer ALL the questions. I believe this is a big part of why the reviews you can read about SuitShop all mention our great service. We've created a team that is service forward and I've never been prouder to shout out where I work.
-
Director Of Customer ExperienceSuitshop Oct 2021 - PresentChicago, Il, Us• Develops service SOPs for the team and makes recommendations for best-in class online customer experience • Trains staff on customer service technologies and SOP to facilitate a quality customer service experience.• Oversees the daily workflow, quality of care and establishes performance metrics for customer service representatives • Expert in the operations and technologies supporting service • Identifies and recommends updates and expansions to technology, equipment and policies that may improve customer service and retention -
Business Development ManagerSuitshop Aug 2017 - Oct 2021Chicago, Il, UsFounding Team MemberInitiated use of Zendesk for all customer communication and manage customer service representatives, CSAT, and suite of channels including CRM platform Zendesk SellContent Creator for TGS blog with over 15 articles published and expert in the wedding space quoted in articles featured on brides.com, WGN TV, and WeddingDay MagazineSocial Media Manager, Marketing support and relationship building including managing our TGS Insider vendor rewards program
-
Yoga InstructorCorepower Yoga Jul 2015 - Jul 2019Denver, Co, UsTrained in Six CorePower Formats: C1, C1.5, C2, Core Restore, Yoga Sculpt, RyderRegistered Yoga Instructor through Yoga Alliance CPR Certified -
Retail SpecialistCorepower Yoga Oct 2015 - Jul 2016Denver, Co, UsResponsible for managing and merchandising retail items for multiple studio locations. Customer Service. Organization. Time Management. Building Relationships.
-
SalesFleet Feet Sports - Chicago Jun 2015 - Sep 2017Chicago, Il, UsCustomer Service Member of the merchandising team determining best product placement to optimize sales, organized discounts and events, and trained staff on new productsKey Holder responsible for managing opening and closing staff, reporting, and security of the store -
Store ManagerAbercrombie & Fitch May 2014 - May 2015Columbus, Oh, UsResilient when changing stores and locations Ability to provide excellent customer service despite language barriers in a tourist environment Consistently exceed sales goals and projectionsReceived honorable mention for fall 2014 shrink results -
Store ManagerHollister Co. Sep 2012 - May 2014New Albany, Ohio, UsResponsible for $1.6 million in sales each year Ran conference calls Managed 5 assistant managers and over 100 part time employees Reduced shrink every annual inventory cycle -
Store ManagerAbercrombie And Fitch Mar 2010 - Sep 2012Columbus, Oh, UsRan one of the top 3 Abercrombie Kids stores in the Chicago area (based on sales and units)Managed three managers as well as over 60 part time employeesRecruiting and retention of full and part time employees including interviewing, scheduling, and training
Katy Eriks Skills
Katy Eriks Education Details
-
Indiana University BloomingtonTelecommunications -
College Of DupageConsumer Marketing
-
Core Power Yoga200 Hour Power Yoga Teacher Training
-
LgbInternational/Global Studies
Frequently Asked Questions about Katy Eriks
What company does Katy Eriks work for?
Katy Eriks works for Suitshop
What is Katy Eriks's role at the current company?
Katy Eriks's current role is Director of Customer Experience at SuitShop.
What is Katy Eriks's email address?
Katy Eriks's email address is ks****@****ail.com
What is Katy Eriks's direct phone number?
Katy Eriks's direct phone number is +130937*****
What schools did Katy Eriks attend?
Katy Eriks attended Indiana University Bloomington, College Of Dupage, Core Power Yoga, Lgb.
What skills is Katy Eriks known for?
Katy Eriks has skills like Retail, Visual Merchandising, Training, Social Media, Customer Service, Management, Sales, Recruiting, Time Management, Store Management, Organization, Store Operations.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial