Complete Bookkeeping services for both individuals and businesses in a wide industryrange.Manage AR, AP, Payroll, HST using Excel and Quickbooks.

Responsible for soft collection of firm's Accounts Receivable.Liaise with Partners, Associates, Legal Assistants regarding client files.Prepare and submit monthly reports to Clients and LawyersComplete required monthly valuations and reports relating to AR.

Point of contact between Equifax Atlanta and Canada Accounts Receivable Dept. Manage Canada AR for collections of outstanding accounts to reduce monthly DSO. Participate in and prepare Business Requirements for all projects, system enhancements related to Canada AR. Liaise with customers, sales and other internal departments to resolve escalated customer issues. Prepare all weekly, monthly reports for the Finance Department. Assist Controller with audits as required. As well, prepare aging and delinquent reports for AR and Sales. Create and maintain monthly credit card report for FTP to payment site. Train new employees as required. Cross train team members on new systems and procedures as required.

Working with the Account Receivables Department, I was responsible for the collection of outstanding accounts receivables for clients in Ontario, Manitoba and International. Resolve customer payment disputes, cancellations, suspensions and distribute accounts to third party collections as required. I handle PC support for the department including Oracle AR and Advance Collections. Train new employees as required.

Technical help desk / customer service call center support for internal and external clients via phone and email. Handled department audits, department stats and call observation using Symposium software. Maintained schedules, conducted new hire training and internet/software product testing. Maintained client information and call tracking using MS Access Database.

In-bound technical support. Troubleshooting Internet sites, browsers, intranet applications, digital certificates, in-house Windows/DOS software and Data Access Terminals. Worked with ACRO, NVAS, AS400 and CIS systems.

Reported directly to the Senior Vice President of Sales for two years, handled all administrative duties pertaining to Equifax strategic sales department.

Assistant to CFO and Corporate Secretary: Processed documents for financial credit for laser surgical procedures. Created agreements and correspondence using MS Word. Assist Accounting department and Reception backup.