Keri Wolfe, Csm, Cspo Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

• Fulfill roles of Product Owner, Project Manager, Scrum Master, and Agile Coach in a single integrated role, leading projects across diverse industries such as education, logistics, utilities, and fintech• Co-lead the design and implementation of technical solutions, aligning with clients’ business objectives, as well as security and performance requirements• Manage end-to-end project lifecycle, from initial requirements gathering, solution design, planning, and estimates to iterative delivery, deployment, training, and handover• Collaborate with cross-functional internal and client teams—including engineers, developers, and designers—to discover and deliver high-quality, tailored, solutions on schedule and within budget• Facilitate stakeholder workshops for requirement gathering, MVP definition, and feature alignment, as well as project milestone presentations, status updates, and demos• Oversee backlog creation and prioritization, resource allocation, impediment resolution, and dependency management to ensure project success• Monitor project progress, address risks and issues, and ensure adherence to timelines and quality standards• Analyze current state systems and processes to recommend improvements and drive innovative solutions• Act as the primary contact for clients and vendors, managing scope and addressing concerns throughout the engagement• Promote agile methodologies, establish coding standards, and leverage data analytics for informed decision-making and solution impact quantification• Champion team culture; mentor and coach team members, provide regular feedback, promote innovation and creative problem-solving to tackle challenges, and promote agile best practices for rapid iterative development

United States

• Defined and managed the transformation vision and strategy for the inward- and outward-facing organization, including the development and prioritization of a roadmap focused on process, customers, and our team• Reported on Key Performance Indicators (KPIs) among the teams, building tracking documentation, calculating metrics, interacting with product and dev managers, and leading weekly reviews with leadership• Managed internal and external communications, including executive reporting, weekly leadership meetings, department-wide emails, internal training, and logistics and content for quarterly townhalls• Conducted surveys and interactive meetings with our team and customers; monitored feedback to identify and implement improvements• Created and maintained organizational and resource management documentation to track project progress and ensure team success; established work processes to efficiently manage work and process large sets of data• Spearheaded internal training and handover of newly created products, including training strategy, content, design, presentation, interactive exercises, and logistics

Houston, Texas, United States

• Wrote and presented thorough requirements, user stories, and bug reports for Development to improve software functionality and usability, create new features, and fulfill customer requests in an Agile/Scrum environment• Created meticulous mockups of the software design to clearly communicate plans and expectations• Wrote polished release notes detailing exciting new features to the customers and edit content guides• Presented articulate stories and act as a point of contact to answer questions throughout the development cycle• Performed final level of QA, deliver feedback, and approve completed development for release to the customer• Created and maintained organizational documents to track project progress and schedule• Established tools to efficiently manage work and process large sets of data using Excel

Pasadena, Texas, United States

• Created and maintained multiple Excel analyses and PowerBI dashboards to quantify project impacts for clients • Led project initiation, creating and reviewing proposals, project plans, process visualizations, and cost estimates• Built a VBA tool to analyze data, visualize results, and send customized email reports to project stakeholders

Gelsenkirchen, Germany

• Supported an international GE Asset Performance Management (APM) software implementation project, working face-to-face with a team of varied cultural backgrounds and an internal team spanning three countries• Led a team on a $21MM project to deliver on-time, high-quality deliverables using a hybrid of Agile and waterfall project management approaches• Transformed several tasks by creating custom tools to improve productivity, quality, and consistency; articulated anticipated value-add to management, communicated requirements to developers, designed user interfaces, trained end-users, and oversaw the project, resulting in an estimated savings of over $100k• Led a $200k project to gather, digitize, organize, and analyze critical implementation project inputs, including management of sub-contractor companies in German to deliver high-quality deliverables• Built strong client relationships, relayed client needs and feedback to internal stakeholders, and maintained high client satisfaction at all levels• Presented complex technical information and project updates to external stakeholders of various levels• Created internal deliverable requirement specifications, standard operating procedures, quality assurance and quality control documentation, and best practice guides• Supervised five team members, creating development opportunities, delivering feedback, and resolving issues• Led project initiation, performing site assessments; created and reviewed proposals, project plans, process visualizations, cost estimates, communication plans, and quality management documentation• Spearheaded efforts in KPI management, risk management, project planning/tracking, and resource management, focusing on prioritizing work strategically and efficiently

Houston, Texas Area

• Facilitated knowledge sharing and networking between BP & Shell to exchange best practices • Prepared near-term GFO production forecasts for OBO portfolio and presented to upper management • Performed economic analyses of leases and wells for decision-making in auctions and trade proposals• Prepared 3 rig and over 10 wireline production-related onshore jobs averaging 8-month payout and 95% ROR

Hamburg Area, Germany

Houston, Texas Area

Blytheville, Arkansas