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David Chapman is listed as Senior Level Propositions, Strategy & Insights Manager at Tesco Mobile, a company with 1281 employees, based in Slough, England, United Kingdom. AeroLeads shows a work email signal at o2.com and a matched LinkedIn profile for David Chapman.
David Chapman previously worked as Product Owner at Tesco Mobile and Propositions Manager at Tesco Mobile. David Chapman holds Ba (Hons), European Finance & Accounting, 2:1 from Leeds Metropolitan University (Now Leeds Beckett).
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AeroLeads found 1 current-domain work email signal for David Chapman. Compare company email patterns before reaching out.
Future-oriented and commercially-focused B2C and B2B marketing leader, with experience in multiple service industries - passionate about being the strategic 'conscience of the customer', but someone who loves getting stuck into the detail of making the whole customer experience the best it possibly can be.I'm fascinated in finding out why things are as they are and what makes people and businesses really 'tick', to help the teams I work with envision the future and then go on to deliver it. A mixture of hands-on and consultative marketing / research roles comprise the majority of my career, but am also at home with commercial and analytical work.I have considerable not-for-profit experience, including financial strategy and fundraising support for charities and am heavily involved in junior sport.I'm a team leader, a multi-linguist, and am currently located in the Home Counties.KEY STRENGTHS:> Representing the uncompromising voice of the customer> Uncovering authentic consumer insight and making its application reality> Distilling and extracting meaning and recommendations from complex data sources> Crafting profitable new ideas to bring to market> Taking insights and evolving better customer experiences from them> Agency and budget managementAREAS OF EXPERTISE:> Market research project management (B2C and B2B)> Consumer and business insight> e-Commerce / m-Commerce> Online banking> Customer experience> Website usability> Emerging payments> Home appliances and entertainment> Mobile devices> Retail / shopping behaviour> Propositions development> B2B client engagement> Bringing the future to life> Marketing strategy development> NFP fundraisingVERTICAL SECTOR KNOWLEDGE / EXPERIENCE:> Consumer Electronics> Financial Services> Mobile Telecoms> Digital> Retail> Utilities> Charity / Third Sector
Listed skills include Segmentation, Mobile Devices, Market Research, Customer Experience, and 34 others.
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A career timeline built from the work history available for this profile.
Slough, England, United Kingdom
Product Owner within an Agile methodology squad, responsible for mapping, updating and augmenting all in-life customer comms.* Welcome journey* Optimising existing in-life comms campaigns* Holistic comms planning and management (multi-channel).
Slough, United Kingdom
Developing and leading the build of proposition concepts and taking them to market for the Pay Monthly team at Tesco Mobile. Also heavily involved in strategic and tactical planning for the business.* Leading consumer & customer understanding and insight work behind new proposition ideas.* Maintaining a rolling proposition roadmap* Working with finance.
Slough, United Kingdom
Responsibility for running all of Tesco Mobile's insight and customer understanding programmes and setting up new and ad hoc research and insight initiatives. Projects managed include:* Brand positioning research* Brand communications platform research* Tracking studies* New proposition development research* Initiating new programmes of customer insight to.
Chertsey
Pivotal category role within the TV and Home Appliance categories, driving change within the European business units responsible for selling TV/AV and kitchen appliances. Line manager.Key achievements:-> Developed and activated a Europe-wide usage and attitude study to enable business units to understand customer views and motivations towards using and.
Maidenhead, Berkshire
Developing, implementing and measuring customer strategy initiatives within service experience:* Part of the team that took NPS from -16 to +20 during my time there (was best in market of the networks) and went from most to least complained about network.* Co-created a NPS model to show how different parts of the customer experience relate and build up to.
Slough, United Kingdom
Customer experience champion - ensuring the right decisions are made from a customer standpoint, not just the easiest option internally.Developed research programmes and creative ways of starting conversations with customers to extract real insight from them, allowing O2 to measure effectively the launch of the O2 Wallet in April 2012 (the first of its.
Slough, United Kingdom
Responsible for creating and rolling out new business propositions to O2's corporate customers.Brought to market an all-new online e-service tool for all of O2's business mobile customers, leading to substantial ongoing cost savings within business Customer Services (estimated at £5m+ over five years).Brought to trial a flat-rated tariff proposition for.
Slough, United Kingdom
Managed research programmes for various parts of O2's UK business - Products, Corporate, SME, Retail/Sales, Consumer. Ad hoc and ongoing, qualitative and quantitative research experience gained covering a wide range of methodologies.Developed and ran a wide-ranging programme of research to understand the entire consideration and purchase journey for mobile.
High Wycombe & Milton Keynes
I set up from scratch and ran the entire customer understanding capability for cahoot, from 6 months before launch to 350k active customers within 5 years.Market research, customer data analysis, marketing effectiveness analysis, competitor intelligence, market dynamics, strategic planning.Team leader of two analysts.
Basingstoke, Bedfont & Sunbury
Marketing management, competitor profiling & evaluation, sales database management, event co-ordination, customer segmentation, market trends analysis, market research - part of a pan-EMEA team responsible for monitoring and reporting on global market and competitor trends.
Central London / High Wycombe
Various roles within a West End branch, and more latterly vacational employment at a regional processing office.Responsibilities included: Debits/credits processing; junior lending officer; cashier; standing orders officer.
Other employees you can reach at tescomobile.com. View company contacts for 1281 employees →
Louis Gale
Colleague at Tesco Mobile
Greater London, England, United Kingdom, United Kingdom
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Natalie Mcquade
Colleague at Tesco Mobile
Cheshunt, England, United Kingdom, United Kingdom
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Benjamin Talbot
Colleague at Tesco Mobile
Greater Coventry Area, United Kingdom
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Zoe Thomas
Colleague at Tesco Mobile
Slough, England, United Kingdom, United Kingdom
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Hamid Raza
Colleague at Tesco Mobile
Slough, England, United Kingdom, United Kingdom
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Carl Ostensen
Colleague at Tesco Mobile
Wallasey, England, United Kingdom, United Kingdom
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Trudy Smyth
Colleague at Tesco Mobile
Leicester, England, United Kingdom, United Kingdom
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Samet Eryurur
Colleague at Tesco Mobile
United Kingdom, United Kingdom
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JW
Jon Whiting
Colleague at Tesco Mobile
Poole, England, United Kingdom, United Kingdom
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JR
Jordan Ringer
Colleague at Tesco Mobile
Cheshunt, England, United Kingdom, United Kingdom
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Activities and Societies: University Football, cricket and athletics teams.Graduated with an honours degree in European Finance &.
Activities and Societies: Member of a local 'foreigners-in-exile' football team.A 1-year foreign degree as part of my university studies.
Activities and Societies: Cricket team; Orchestra; Wind Band; Choral Society; Athletics & Cross-Country Team; Badminton Team.One of the.
Quick answers generated from the profile data available on this page.
David Chapman works for Tesco Mobile.
David Chapman is listed as Senior Level Propositions, Strategy & Insights Manager at Tesco Mobile.
AeroLeads has found 1 work email signal at @o2.com for David Chapman at Tesco Mobile.
David Chapman is based in Slough, England, United Kingdom while working with Tesco Mobile.
David Chapman has worked for Tesco Mobile, Samsung Electronics, Hutchison 3G (Three Mobile), Telefónica O2, and Telefonica O2.
David Chapman's colleagues at Tesco Mobile include Louis Gale, Natalie Mcquade, Benjamin Talbot, Zoe Thomas, and Hamid Raza.
You can use AeroLeads to view verified contact signals for David Chapman at Tesco Mobile, including work email, phone, and LinkedIn data when available.
David Chapman holds Ba (Hons), European Finance & Accounting, 2:1 from Leeds Metropolitan University (Now Leeds Beckett).
David Chapman is listed with skills including Segmentation, Mobile Devices, Market Research, Customer Experience, Customer Insight, Management, Marketing Strategy, and Marketing.
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