Kermit Harris Email & Phone Number

Grand Rapids, Michigan, United States

As the CEO and Entertainer at IM Entertainment LLC, I oversee all aspects of the company, from talent recruitment to managing technical operations. My role includes leading event entertainment services and ensuring high-quality audio/video production for every project.♦ Recruited top-tier performers and secured venues for various social events.♦ Directed full-scale operations, from equipment setup to show execution.♦ Managed software coding and interactive website development for the company.♦ Delivered high-end audio and video production for clients’ entertainment needs.♦ Oversaw event logistics, ensuring seamless performance delivery.♦ Collaborated with venues to coordinate technical requirements and event timelines.♦ Spearheaded marketing efforts to promote services and grow the client base.♦ Maintained strong relationships with performers and partners to ensure consistent quality.

Comstock Park, Michigan, United States

As a Marketing/Account Manager at Grand Rapids Tech, I manage various marketing initiatives and collaborate with clients to deliver impactful campaigns. My role includes designing media, enhancing social presence, and leading website projects using top industry tools.♦ Created ads, social media content, and printed media tailored to client needs.♦ Led website design projects using Canva, Figma, and Figmaps.♦ Devised and implemented strategic marketing plans to boost online engagement.♦ Enhanced client social media presence through innovative strategies.♦ Collaborated closely with clients to understand and meet their marketing objectives.♦ Monitored performance metrics to ensure optimal results for each campaign.♦ Provided creative solutions for branding and content management.♦ Supported team efforts to drive revenue growth through targeted marketing efforts.

Grand Rapids, Michigan, United States

As a Marketing Specialist, I handled IT services and marketing initiatives for clients, ensuring smooth system operations and effective advertising strategies. My work involved troubleshooting, system design, and managing client accounts for optimal service delivery.♦ Remoted into client systems for troubleshooting and updates.♦ Designed and built custom computer systems tailored to client needs.♦ Managed all aspects of IT services, ensuring seamless operations for clients.♦ Developed and implemented advertising campaigns to enhance client visibility.♦ Handled account management, maintaining strong relationships with clients.♦ Provided technical support to resolve IT issues quickly and efficiently.♦ Coordinated marketing strategies to align with client business goals.♦ Tracked performance metrics to optimize service delivery and client satisfaction.

Kentwood, Michigan, United States

As General Manager at uBreakiFix by Asurion, I led a team focused on repairing devices and driving sales. My leadership helped improve store performance, resulting in significant advancements in regional rankings and overall customer satisfaction.♦ Developed efficient employee schedules and streamlined workload distribution.♦ Trained staff on technical repairs for computers, tablets, and cell phones.♦ Improved store rankings from the bottom 25% to the top 16% in sales and customer reviews.♦ Won first place in the company-wide March Madness sales competition.♦ Implemented sales strategies that significantly boosted store revenue.♦ Enhanced customer satisfaction through quality service and fast turnaround times.♦ Managed inventory and optimized store operations to meet high demand.♦ Motivated the team to achieve and exceed performance goals.

Kentwood, Michigan, United States

As CEO and Lead Tech at Gadget Gurus, I founded and operated a successful tech repair shop, managing all business operations while providing expert hardware and software repair services. My role focused on delivering exceptional customer service and maintaining operational efficiency.♦ Founded and ran a computer and cellphone repair business.♦ Provided on-site and off-site hardware/software repair services.♦ Resolved complex networking issues for clients and businesses.♦ Managed all aspects of hiring, training, payroll, and bookkeeping.♦ Delivered clear communication of technical solutions to clients.♦ Built a strong client base through word-of-mouth and quality service.♦ Ensured top-notch customer support, fostering long-term relationships.♦ Maintained inventory and oversaw the procurement of repair equipment.