Kern Stanley Email and Phone Number

• Provide courteous and efficient service; build customer relationships; appropriately suggest menu items and upsell items to generate incremental sales revenue; process cash & credit card sales transactions; excel in fast-paced environments.• Consistently demonstrate exceptional customer service, communication, organization, and prioritization skills. • Perform opening and closing duties, demonstrate commitment to quality service, and immediately resolve issues.• Maintain quality and cleanliness standards and display ability to work under pressure and make instant decisions.

Ensured efficient delivery of merchandise to guests through picking, packing, and shipping duties for a general merchandise retailer that offers high-quality, on-trend merchandise at discounted prices in guest-friendly stores and online.• Assisted in fulfillment of mobile and in-store orders by stocking items in the back room, performing mobile shopping, and shipping products with a focus on accuracy, process, and efficiency to ensure all orders met the delivery and service standards.

ServerFood Runner

Provided exceptional customer service and built customer relationships to create brand loyalty and drive repeat business for the premier roaster and retailer of specialty coffee in the world with an unwavering commitment to excellence.• Greeted and informed customers about food & beverage products, providing prompt service, fulfilling orders for quality, hand-crafted beverages, and completing sales transactions accurately; named Barista of the Month during Summer 2016.• Led by example to encourage the highest level of sales & service and helped train new Baristas in all areas.• Maintained a clean & comfortable environment; immediately responded to and resolved customer needs and concerns.

Fire Performances for Fright FestGuest Interaction and Services

Gained valuable experience in various seasonal and part-time positions while exhibiting leadership and organizational skills a community recreation center featuring a state-of-the art fitness center, indoor pool, and year-round activities for all ages.• Served as a positive role model while planning and supervising daily activities for twenty 11–12-year-old campers.• Interacted with campers, fostered team building, and cultivated trusting relationships with parents.• Ensured programs ran smoothly, addressed all concerns, and developed appropriate solutions to any issues that arose.• Oriented and taught members on use of fitness center equipment and performed routine maintenance and cleaning. • Provided a safe, secure, stimulating, and entertaining environment for the children of members and guests.