A senior client relations executive with over 22 years experience in the telecommunications and hi-tech industries. Provide motivation, strategic vision and hands-on leadership that provides a passionate and committed product offering. Recognized for the ability to build strong dynamic teams, and create a culture which delivers a total quality service that always puts the customer first. Hands-on results driven executive with extensive experience leading, coaching, and motivating people and project teams. A change supporter who upholds the principles of continuous improvement and believes in both internal and external customer satisfaction.Specialties: • Client Services Excellence • Strategic and Operational Planning• Decision Making and Problem Solving• Project Management• Process Engineering• Vendor Negotiations