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Kevin R. Email & Phone Number

Cybersecurity Support Engineer at Darktrace | IT Consulting & Administration Professional at Darktrace
Location: San Francisco, California, United States 10 work roles 4 schools
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Current company
Role
Cybersecurity Support Engineer at Darktrace | IT Consulting & Administration Professional
Location
San Francisco, California, United States
Company size

Who is Kevin R.? Overview

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Quick answer

Kevin R. is listed as Cybersecurity Support Engineer at Darktrace | IT Consulting & Administration Professional at Darktrace, a company with 1390 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Kevin R..

Kevin R. previously worked as Cybersecurity Support Engineer at Darktrace and IT Desktop Support Analyst at Ontra. Kevin R. holds Associate Of Science - As, Computer Networking And Information Technology: Cybersecurity from City College Of San Francisco.

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Email format at Darktrace

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Darktrace

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Profile bio

About Kevin R.

Customer satisfaction driven IT professional dedicated toward providing the best face for deployments, customer service, and security consultations.Every day is a learning opportunity for me and I will always do my due-diligence to document all processes and playbooks to ensure risk remediation and compliance. I enjoy working under time constraints and under client pressure, as the outcome of providing a tailored solution in a timely manner will always ensure a stakeholder is satisfied.I am keen to review documentation and the small details of any issue to review how to implement automated processes for operational procedures to ensure every day is an effective work day.If you would like to learn more about my audit alignment and customer driven based approach to IT, feel free to connect!

Current workplace

Kevin R.'s current company

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Darktrace
Darktrace
Cybersecurity Support Engineer at Darktrace | IT Consulting & Administration Professional
california, united states
Website
Employees
1390
AeroLeads page
10 roles

Kevin R. work experience

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Cybersecurity Support Engineer

Current

Respond to system alerts and outages to ensure protection uptime.Analyze deployments, databases, integrations, and incident breaches to respond to security incidents and functionality issues.Investigate quarantined devices and users to provide insight onto any incident or activity.Review email security events and functionality, analyzing blocked and.

May 2024 - Present

It Desktop Support Analyst

Provided solutions with SaaS application troubleshooting, licensing alignment, and access control.Reviewed SSO Services for user SSO and SAML access and management.Audited licensing and user information for asset alignment.

Mar 2024 - Jun 2024

It Support Engineer Intern, Cybersecurity And Helpdesk Operations

Responded to incident breaches and events utilizing endpoint security tools.Consulted with 3rd-party security software vendors while updating documentation playbooks.Rolled out endpoint device deployments and network appliance installations / configuration.Deployed automated scripts for vulnerability scan assessments and application version alignment.

Sep 2023 - May 2024

It Technician

Administered asset management solutions and help desk queue monitoring.Configured endpoint device deployments and networking deployments.Audited assets and licensing for restructured IT technical stack projects.

Feb 2022 - Sep 2023

Software Engineer Intern

Collaborated in the development of the main refactored web codebase that is available live.Optimized codebase syntax and troubleshooted processing errors in the command line.Contributed to web development sprints to deploy features and fixes in code tests.

Jan 2023 - Jun 2023

Software Developer Fellow

Web software application development focusing on civic resources.Development included software testing, database development and validation, and deployment.

Jun 2022 - Sep 2022

Community Technical Support Associate

Designed and tailored technical solutions for a wide range of clients, providing flexible technical diagnostic services for diverse populations.Performed device maintenance and repairs, documenting troubleshooting processes.Supported organization wide computer refurbishments and deployments to provide technical access to bay area residents, closing the.

Aug 2021 - Sep 2022

Technical Pre-Apprentice

Completed 140+ hours of IT Support and software development fundamentals, encompassing a focus on business operation and technical skills.

Jun 2021 - Aug 2021

Sales Specialist Representative

Hp

Raised traction of consumer brand product sales with tailored marketing presentations.Lead technical support services encompassing focus on product electronics and services.

Nov 2021 - Apr 2022

Department Operations Intern

Assisted the customer hotline support for staff dispatching and documenting.Supported team wide operations, communicating with partners for cleanups and resources utilized.Aligned department asset backlog by auditing inventory and client information.

Nov 2019 - May 2020
Team & coworkers

Colleagues at Darktrace

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4 education records

Kevin R. education

Technical Sales Development Bootcamp

Technical Sales Development Representative Methodology SDR Sales Cycle User Experience Management Email Marketing

FAQ

Frequently asked questions about Kevin R.

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What company does Kevin R. work for?

Kevin R. works for Darktrace.

What is Kevin R.'s role at Darktrace?

Kevin R. is listed as Cybersecurity Support Engineer at Darktrace | IT Consulting & Administration Professional at Darktrace.

Where is Kevin R. based?

Kevin R. is based in San Francisco, California, United States while working with Darktrace.

What companies has Kevin R. worked for?

Kevin R. has worked for Darktrace, Ontra, Pcs Technology, Associated Students, San Francisco State University, and Kqed.

Who are Kevin R.'s colleagues at Darktrace?

Kevin R.'s colleagues at Darktrace include Abhijit (Abhi) Abhyankar, James West, Abubakr A, Ben Vikich, and Dave Anderson.

How can I contact Kevin R.?

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What schools did Kevin R. attend?

Kevin R. holds Associate Of Science - As, Computer Networking And Information Technology: Cybersecurity from City College Of San Francisco.

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