• Supervised and managed day-to-day operations and logistics in the dark store while maintaining client order fulfillment at desired service levels.• Managed last-mile delivery operations through fleet assignment and optimizing fleet delivery time from 45 mins to 30 mins.• Analyzed data for unit economic studies focusing on cost optimization and unit pricing.• Extracted daily reports from Tableau for waste tracking, delivery times analysis, and operational costs optimization, to create semi-annual and annual reports.• Determined feasibility, cost, and resource requirements to enhance the efficiency and productivity of the dark store.• Oversaw inventory management by locating fast-moving SKUs, enhancing the utilization of storage, and optimizing thelayout of the dark store.• Handled dark store financials by monitoring employee dues, dark store operational costs, and the collection of delivery fees.• Gained in-depth knowledge on the key pillars of successful supply chain management; leadership, decision making, time management, critical problem solving, and efficiency.

• Educated vendors about Amazon processes and standards.• Maintained communication with vendors to ensure the fulfillment of purchase orders.• Administered the end-to-end process of supplier setup on the Amazon platform.• Tracked weekly performance of vendors through the number of purchase orders fulfilled successfully.• Provided solutions for vendor support in technical and financial matters