Kerri Baker Email & Phone Number

Arlington Heights, Illinois, Us

New York, Ny, Us

• Developed role specfic leader journeys for elearning and on-the-job skills application for everyday, emerging, and first line leaders• Developed and implemented content for Emerging Leaders year-long program, facilitated virtual round-table sessions, held office hours for small group and 1:1 coaching• Developed reflection journals and management guides for senior level transformational leadership program• Partnered with HR Business Partners and managers to create and implement business focused training efforts to solve operational needs in support of strategic goals• Served as enthusiastic thought leader, culture ambassador, and People Resource Team liaison for Employee Resource Group [ERG] efforts• Worked with stakeholders across the organization to identify mentoring focus areas and implement enterprise-wide mentoring programs for inclusion and retention efforts• Collaborated with learning technology team to develop set of resources and tools for managers focused on employee lifecycle and everyday leadership• Executed the vision, mission and values of Gannett.

New York, Ny, Us

• Implemented Enterprise-wide yearly compliance program, sourced vendors, partnered with legal to update.• Created compliance training reporting, follow up, and communications system with business partners to increase completion rates by 16% in one year.• Sourced new content vendors and created review process with decision matrix for key stakeholders and managed vendor relationships• Designed and implemented new processes, guidelines, tools, and systems to support the Emerging Leader and compliance programs including completion reporting and success metrics and analytics

The Operations Supervisor is part of a team of high-performing team tasked with evaluating, adopting and implementing business practices, systems, procedures, and technologies to deliver exceptional customer experience, and ultimately impact the company’s bottom line.Works with key stakeholders throughout the organization to help create and maintain global and scalable operational processes to increase operational and business efficiencies.The Operations Supervisor manages a large remote team for CPA Live classroom, CPA LiveOnline and CPE webcast implementations.

Managed all aspects of a classroom for CPA review courses from logistics to staffing. Supervise remote Classroom Coordinator team to implement standard classroom practices and procedures for student learning and success.

Maintained active group exercise schedules for 3 local gyms totaling over 200 classes. Managed staff of over 300 area instructors: audition, hire, fire, facilitate staff meetings, and develop staff.

Trained clients in week long facilitator certification program focusing on stand up training skills.Partnered with executives in federal and private sector organizations to improve overall performance.Designed and developed leadership training initiatives.Responsible for redesign of instructional materials to web-based platform.

Developed original multimedia curricula, Learning to Lead Others and Supportive Leadership. Designed, developed, implemented, managed and evaluated workshops for new supervisors, mid-level managers and senior-level executives.Conducted tailored training programs on workplace efficiencies, teambuilding, effective communications, facilitator training, and other topics

Ma, Adult Education And Training

Ba, International Relations

High School Diploma