Kerri Bowen, Cpcc

Kerri Bowen, Cpcc Email and Phone Number

Senior Director, Contact Center @ The Bradford Exchange
Ingersoll, ON, CA
Kerri Bowen, Cpcc's Location
Ingersoll, Ontario, Canada, Canada
Kerri Bowen, Cpcc's Contact Details

Kerri Bowen, Cpcc work email

Kerri Bowen, Cpcc personal email

n/a
About Kerri Bowen, Cpcc

Kerri Bowen, Cpcc is a Senior Director, Contact Center at The Bradford Exchange. She possess expertise in call centers, management, coaching, customer retention, team building and 15 more skills.

Kerri Bowen, Cpcc's Current Company Details
The Bradford Exchange

The Bradford Exchange

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Senior Director, Contact Center
Ingersoll, ON, CA
Website:
thetechnologyconnection.com
Employees:
281
Kerri Bowen, Cpcc Work Experience Details
  • The Bradford Exchange
    Senior Director, Contact Center
    The Bradford Exchange
    Ingersoll, On, Ca
    View
  • The Bradford Exchange
    Senior Director Client Services & Distribution
    The Bradford Exchange May 2008 - Present
    Niles, Us
    A dynamic and results-oriented with a proven track record of leadership excellence reporting to the Chief Administration Officer. Demonstrated success in overseeing multi-channel and multi-skill operations across 5 countries.
    View
  • Reliance Home Comfort
    Various Management Positions
    Reliance Home Comfort Feb 2001 - May 2008
    Manager Inside Sales; Sr. Manager - Call Center; Manager - Call Center; Manager - Branch
  • Reliance Home Comfort
    Acting Senior Manager, Call Centers
    Reliance Home Comfort Oct 2005 - Nov 2006
    Responsible for the operations and performance of multi channel and multi skill sets customer contact centers in Oshawa and Cambridge. Reported to Vice President of Call Centers, managed a team of 210 staff through 10 direct reports.

Kerri Bowen, Cpcc Skills

Call Centers Management Coaching Customer Retention Team Building Contact Centers Operations Management Customer Experience Customer Satisfaction Team Leadership Budgets Performance Management Leadership Customer Service Process Improvement Strategic Planning Vendor Management Call Center Account Management Crm

Kerri Bowen, Cpcc Education Details

  • Co-Active Training Institute
    Co-Active Training Institute
    Performance And Life Coaching
  • Fanshawe College
    Fanshawe College
    Various Courses

Frequently Asked Questions about Kerri Bowen, Cpcc

What company does Kerri Bowen, Cpcc work for?

Kerri Bowen, Cpcc works for The Bradford Exchange

What is Kerri Bowen, Cpcc's role at the current company?

Kerri Bowen, Cpcc's current role is Senior Director, Contact Center.

What is Kerri Bowen, Cpcc's email address?

Kerri Bowen, Cpcc's email address is kb****@****ltd.com

What schools did Kerri Bowen, Cpcc attend?

Kerri Bowen, Cpcc attended Co-Active Training Institute, Fanshawe College.

What skills is Kerri Bowen, Cpcc known for?

Kerri Bowen, Cpcc has skills like Call Centers, Management, Coaching, Customer Retention, Team Building, Contact Centers, Operations Management, Customer Experience, Customer Satisfaction, Team Leadership, Budgets, Performance Management.

Who are Kerri Bowen, Cpcc's colleagues?

Kerri Bowen, Cpcc's colleagues are Adrienne Mobley, Dan Lipari, Debbie Campbell, Patricia Gower, Lucy Evans, Susan Lincoln, Eric Fogltanz.

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