Customer Relationship Management and Sales Prepare quotes and complete tenders with potential and existing customers Facilitate product logistics through resellers or directly Manage customer referral relationships Troubleshoot, educate and resolve customer issues and problems with product or service Develop, maintain and foster relationships with customers to grow existing business and generate new business Offer technical support and participate… Show more Customer Relationship Management and Sales Prepare quotes and complete tenders with potential and existing customers Facilitate product logistics through resellers or directly Manage customer referral relationships Troubleshoot, educate and resolve customer issues and problems with product or service Develop, maintain and foster relationships with customers to grow existing business and generate new business Offer technical support and participate in product development Ensure high quality control standard of product is maintained by performing product testing internally and/or assistance from outside credited laboratories Compile, analyze and compare sales records determining discount levels, product pricing and retroactive rebates Facilitate to circulation of customized pricing to existing customers Education and marketing support through tradeshows, consumer shows and industry eventsTechnical Sales Training and Development Collaborate and execute presentations on industry standards, manufacturing practices, available products and industry awareness Recruit, select, interview, hire and train new staff on product knowledge, quality control, customer service and complete employee performance reviews Maintain a high degree of morale and efficiency by providing ongoing support and motivation to drivers, heavy equipment operators, and office staff onsite and at satellite locations Show less