Kerri Gray Email & Phone Number

Dallas, Texas, United States

Partnered with account executive and account management teams to provide tailored print and marketing solutions for clients while focusing on client retention and growth.KEY COMPETENCIES: CRM, SALES MANAGEMENT, REVENUE GROWTHRecognized in “Print Sales Consultant Spotlight” numerous times for exceptional sales contributions including a single transactional win of $150K● Consulted with key decision makers to develop comprehensive solutions● Coordinated with sourcing teams and vendors to procure collateral within client timelines● Utilized CRM (Salesforce) to effectively manage projects and deadlines to increase client satisfaction and retentionKEY COMPETENCIES: CRM, SALES MANAGEMENT, SOURCINGAchieved a total win rate of 73% in FY19, exceeding company expectations of 50%● Evaluated client needs through virtual meetings and phone calls to develop tailored solutions● Leveraged multiple sourcing avenues and vendor relationships to procure the best solution for the client● Effectively communicated with clients and business partners to remove roadblocks and objections to keep projects moving through the sales cycleKEY COMPETENCIES: MENTORING, ADVISING, TRAINING, KPICollaborated with management to implement team initiatives and processes● Mentored and trained peers on responsibilities, expectations, and procedures● Conducted trainings and webinars on ordering platforms with business partners, colleagues, and clients● Fostered a culture of sharing to replicate wins throughout the team and across multiple accounts

Dallas, Texas

Developed portfolio of high potential/value business customers in addition to providing relationship management and holistic copy and print solutions to portfolio of commercial businesses. KEY COMPETENCIES: CRM, SALES MANAGEMENT, REVENUE GROWTHExceeded 600K budget by 130%, managed existing client base and acquired incremental revenue of 180K● Evaluated client needs through face-to-face meetings then presented specialized solutions● Utilized CRM (Salesforce) to effectively build and manage pipeline● Created innovative project management and monitoring system that increased client retention and growth KEY COMPETENCIES: CRM, SALES MANAGEMENT, LEADERSHIP, TRAININGSecured $300K in new print contracts in FY18● Organized meetings with client procurement teams and C-level decision makers to present relative solutions● Onboarded new and existing programs through client trainings and webinars to ensure adoption● Conducted annual account reviews with existing print contracts to secure incremental revenueKEY COMPETENCIES: ADVISING, REPORTING, KPI Collaborated with management to increase efficiencies of the team● Evaluated new support team to drive key performance indicators ● Trained and mentored peers on program responsibilities and processes● Led team conference calls to review metrics and establish personal and team goals

Southlake, Tx

Built, developed, and managed sales team to drive growth; executed sales plan to achieve and exceed goals and revenue objectives. KEY COMPETENCIES: SALES, CUSTOMER SERVICE, PROSPECTING, PROMOTIONAchieved 54% increase in sales in YOY sales, highest in region for FY13● Forged many new client relationships through participation in community networking events● Acquired new client base through development of prospect list and subsequent cold-calling and canvassing● Leveraged relationships with top customers to proactively sell new lines of business KEY COMPETENCIES: SYSTEM OPTIMIZATION, BUSINESS ACUMEN, CUSTOMER SERVICERecognized as the most profitable Print and Marketing Shop in DFW for FY13● Successfully managed product margin and controlled expenses to increase bottom line contribution ● Implemented multiple quality procedures to increase customer satisfaction and decrease waste ● Developed and instituted various organizational tools to streamline processesKEY COMPETENCIES: PROSPECTING, RELATIONSHIP DEVELOPMENT, SALES, ADVISINGSelected as an Account Manager Apprentice, one of ten positions in FY 14 in preparation of promotion ● Developed and executed plan to acquire new customers through networking, prospecting and cold-calling● Mentored and trained team on multiple lines of business to drive sales metrics and revenue● Evaluated client needs to determine eligibility of special business programs

Arlington, Texas

Built, developed, and managed team to drive operational standards; executed sales and operational plans to achieve goals and metrics KEY COMPETENCIES: LEADERSHIP, COACHING, OPERATIONAL EXCELLENCE Designated as a traveling manager to ensure operational excellence throughout district● Coached peers and associates throughout region on company procedures, standards and best practices● Assisted multiple store teams with inventory preparation, execution and reconciliation● Recognized and developed associates based on desire and aptitude for career advancementKEY COMPETENCIES: SYSTEM OPTIMIZATION, ORGANIZATION, MERCHANDISING, CUSTOMER SERVICEImproved inventory in-stock rates to above company standards● Mentored inventory associate on operational and organizational efficiencies to achieve and exceed compliance rates on all scheduled cycle counts, mandatory returns to warehouse/vendor and damage returns● Developed merchandising plans for planograms, seasonal POP and pull-downs to execute during non-peak hours to ensure products were readily available● Evaluated business needs to address scheduling effectiveness and potential inventory concernsKEY COMPETENCIES: EVENT COORDINATION, NEEDS ASSESSMENT, SALES, STRATEGIC RELATIONSHIPSCoordinated team and community events to drive customer foot-traffic and sales revenue ● Leveraged relationships with local businesses to provide door-prizes, food items, décor and advertisement for special events● Consulted with confirmed vendors to assess needs for event collateral● Organized multiple activities to promote product and service knowledge and cross-selling opportunities

Bachelor Of Science (B.S.)

Associate Of Arts - Aa

Activities and Societies: Phi Theta Kappa