 Manage daily customer service /administration including facilitating reports, store inventory, and providing excellent customer service Senior Level special service administrator responsible for providing on the job training of new junior level associates  Provide friendly, efficient and courteous customer service by responding to customer inquiries regarding store layout, location of merchandise and services provided in store Follow-up on customer escalations process with installation services to resolve issues that may arise during order life cycle Manage and complete all order follow up dashboard tasks using COM