Senior Administrator Operations Support
CurrentI was originally hired into the company as a Product Development Coordinator and have held multiple roles with the company but now I'm currently serving as an Operations Support Administrator, which is a highly collaborative role driving communications and ensuring timely product development support for the American manufacturer of children’s toys and entertainment products. As our OSA, I maintain global data records and price lists and serve as an effective investor liaison for the company. I work with MGA’s Marketing Department, Product Development team, and our Hong Kong-based warehouse staff members to integrate product line changes. ☛ I acted as a liaison with inventors interested in obtaining an agreement for purchase on toy inventions. I ensured Non-Disclosure Agreements were signed, set Product Development team meetings, and worked with the Legal team to facilitate next steps or terminate interest. Noted accomplishments to date include:☑ Key team member involved with the development of MGA’s Product Information Portal/PIP. I served as portal administrator and site auditor; I wrote manuals and set up alerts to ensure proper staff usage. ☑ Help train all onboarding Marketing and Product Development personnel as part of the New Hire Orientation team. ☑ I spearheaded the company’s Stuffed Articles Registration process in accordance to TSSA rules and regulations. I'm self-taught on state and province registration and I developed and implemented a system to ensure compliance. I obtain funding, create vendor purchase orders, maintain factory spreadsheets, and collaborate with multiple government agencies to guarantee proper labels are affixed to products. I've proudly received zero violations for 15 years during process ownership.