Kerri Budnik Email & Phone Number

Tulsa, Oklahoma, United States

Roldan/ Budnik Group- Region: AL, GA, SC, NC

Jenks, Oklahoma

*Responsible for the daily management and oversite of escrow items related to Hazard/ Flood Insurance, Loss Draft, Escrow Analysis, and Mortgage Insurance.*Coordinated information requests and responses required for audits, exams, or reviews.*Ensured all compliance changes were communicated with team and vendors and processes were updated as required.*Coordinated escrow MSR data for loan transfers.*Managed vendor relationships with Hazard and Flood insurance tracking vendors.

Jenks, Oklahoma, United States

*Ensured all functions of the escrow insurance team were performed timely and accurately through oversite of the team and monitoring of productivity reports and key performance indicators.*Worked with team members to resolve issues, develop ongoing training and provide coaching.*Audited servicing system to confirm loan boarding accuracy and work weekly exception reports.

*Responsible for monitoring, reviewing, and processing escrow hazard and flood insurance payments.*Strong focus on policy procurement of insurance documents.*Performed analysis to aid in the management of tax and escrow funds.*Responded to borrower calls, written correspondence, and emails in accordance with investor guidelines.

Tulsa, Oklahoma, United States

Daytona Beach, Florida, United States

Managed medical office. Responsibilities included staffing, customer care, medical coding, payment processing, and insurance management.

Bixby, Oklahoma, United States

Primary responsibilities included management of all membership accounts including billing and collections. Managed multiple departments with a strong emphasis on customer satisfaction and a focus on process improvements.

Business analyst and customer service manager for a heath club. Responsible for the management of all member accounts.

Tulsa Metropolitan Area

Tulsa, Oklahoma, United States